Interactive Filter "between dates"
Good morning all,we would like to add a "between dates" interactive filter to an home page.Like in list filtering:Do you know if it's feasible and how?Thanks
Forum Posts
Tab somehow overwrites another tab on Dashboard
I've seen this happen twice now - while working on and using a dashboard in Platform Analytics. Three tabs - three different sets of elements. Go away, come back and tab 1s elements are now the exact same as tab3 - refresh, cache refresh and no chan...
Can you change the colour of chats in Performance Analytics
There is OOTB report in survey function which shows 2 reports, but the colours and keys do not match between the two reports. Are there any way to keep the colours consistant between the two reports. Report A - Cancelled is orange, Complete is Blue R...
User Experience Analytics: Empty and Other Data Fields
On my UX Analytics page under Analytics < Events < View Knowledge Articles, I’ve noticed that some values in the Article SysID and Article Title charts are showing as (empty) or Other.Could anyone clarify what these placeholders represent? Does this...
Time since open in SC Task report
Hello,Need help on the below.I want to add a new column - No.of days ago the task was assigned to a specific group's member in a report (SCTASK report) that should be scheduled to send once in a month. In short we can say the column name as "No.of da...
Resolved! Export Request Queued - Platform Analytics
Hello,I am currently encountering an error on a ServiceNow instance I work on. It seems that after migrating to Platform Analytics, many issues have popped up.I migrated to Platform Analytics in Xanadu, then the instance was upgraded to Zurich, now a...
User Experience Analytics: Content cannot load in Overview
Hi,I wanted to try out User Experience Analytics for a custom app on my PDI. However, I didn't get that far since I don't even see the regular ootb data in the User Experience Analytics Overview. All widgets just show "This content could not be loade...
How to display a single Knowledge Article on a dashboard?
Hi everyone,Is there a way to add a single Knowledge Article so that its content is always visible directly on a dashboard?I know this was possible before using Content Blocks with the old reporting features, but I’m wondering if there’s a similar ap...
Resolved! Creating a report without report_admin
Hi there;I have users needing to just create reports. Apparently, there is no rights besides report_admin that will let them create reports. But I don't want to give them report_admin right just for that. Is there anyway to let them create reports wi...
Resolved! Report deactivation
Hi Guys, I got lots of reports which were not run for some time, to improve platform i wanted to deactivate them, I dont want to delete because it may happen that users will need them again later. Could yo uplease help me to understand if deactivatio...
Add two dashboards to two different pages in custom workspace
I have created a custom workspace and I have added two pages with the dashboard template. I have also created two dashboards. I want to link one dashboard to one page and the other dashboard to the other page. However, when I access the pages I see t...
Trending visualizations on a specific date field
Hello Team, I have a table with quite a few date fields like Open Date, Close date, Resolved date etc. I have created a data visualization in platform analytics, which shows trends month over month by the date that PA uses. I have set the frequency o...
Adjust the font size and color of the tab labels in UI Builder
Hi there, I assume if this can be done it needs to be done with css. If it can be done, where and how can I change the font size and color of the tab labels for the selected tab component in UI Builder. Thanks,--Brian
dashboard widgets moving on their own
I am working on creating a dashboard for a manager, the dashboard has 7 reports 2 filters and a content block for a custom filter. Whenever I reload the page, some of the widgets will move to different places and some of them will resize. It happens ...
Resolved! Can I have multiple event display fields on a calendar report?
I have created a calendar report on a table, now I want 2 fields to display in the same calendar report.For exanmple, I have Due Date field and Work End field and I want to show both of them on the calendar report in 2 different colors. Can it be don...
