Hi Experts, I need some help on the "best practice for software allocation and deallocation process" in SAM Module.For software allocation I have created high level workflow but not sure its the standard one or not. Need your input, experts. Apart fr...
i have identified few of the oracle express edition installations in our environment however it is clearly mentioned on oracle website that this product is completely free still why SAM pro normalizes it to licensable product.
Hi All,Can we install our ServiceNow Application in other organisations - SAM Implementation.If there is a procedure, please help me with it.Your reply might be helpful. Thank you,Sandilya M.
Has anyone successfully integrated Adobe OAuth Server-to-Server? We are currently working with the ServiceNow Customer Outcome team directly and we have not had any success.We have followed the documentation step-by-step and stuck. https://docs.servi...
I understand that the cmdb_sam_sw_install table is populated by discovery. How does it tie to SAMPro license utilization? We have a product with multiple installs that is setup with a software model and dmap, but in the workspace is shows we have 0...
Hi everyone. I wanted to know what OOTB workflows in the flow designer can be used to implement SAM processes (from SAM 1.0 till 10.0 including SaaS 1.0)?
We have SAM Pro and we're utilizing the Service Graph Connector for SCCM. Our Software Usages table is populating and shows a last used time. Our Software Installations table is populating as well, but the 'last_used' field on that table is NOT popul...
This is for an input form to request approval for a software. We want the user to be able to search for the product from the content library products table instead of having a free text field. Looking for help to get the best solution (dev code) to...
When multiple SLA's are attached to a task, then after updating and not matching the conditions of the SLA then the attached SLA is not gets removed? What is the requirement behind it? Please response if anyone knows...
@Sohail Khilji @Ankur Bawiskar @Community Alums @Dr Atul G- LNG or anyone please help I have a JSON Response after executing from flow designer spoke how can I map the JSON Response to servicenow Table the field mapping please share the video or...
Hello everyone,Could someone please help me to activate a plugin in my PDI: https://dev201216.service-now.com/I need the Client Software Distribution 2.0 and the Microsoft Intune Spoke plugins to run a POC.
The business rule "Remove Installs For Retired/Stolen CI" is setting the value of operational_status to 6 for cmdb_ci_appl records. This value is invalid and generates the following error in the logs: NiceError: [2024-04-22T07:58:45.547Z]: Invalid...
I'm using Sam Pro with my instance version set to Tokyo. I have two entitlements from Adobe: one for Adobe All Apps and the other for a Single App. For Adobe All Apps, I've created a suite that functions as expected. However, for the Single pro App, ...
