Hello, I am working on a functionality that will disable users from editing records once they are submitted. I set everything to read only so on a form it is impossible to edit values: however, in the list view it is still possible to modify the va...
Hi, How to implement SAM Pro ?What are the best practices of SAM Pro ?if any one having document about SAM Pro please share with me. Thank You.
Hi All, We recently setup the SCCM & Intune Service Graph Connectors in our environment and we have noticed that the discovery source for the Hybrid computers managed by both systems keeps switching between the two when the jobs run. So for example S...
Hi Team, We have our organization-developed tool which brings the entire CMDB and its relationship data. ( Processes, Mac , Software Installation etc ) This supports REST API and we need integrate this with servicenow from the scracth . Pls help to ...
Hi Everyone,We have a requirement to auto populate assets from discovery tool (block 64) into SNOW.Please let me know the procedure or any helpful resources on this.Thanks in advance!!
Hi Everyone, We have a requirement wherein we have to get all the asset details from Block 64 into ServiceNow. I needed your help in :1. what is the procedure for integrating block 64 with SNOW.2. What points to take care while integrating Kindly let...
Hi Team, I am aware that we can populate Software Usage records using below ways in samp_sw_usage table. Can we populate this software usage records using Agent Client Collector (ACC) discovery? I couldn't see any records in software usage table afte...
Hello, How can I investigate what rule is applied that sets 'status' and 'requested' to non readonly as an admin: when I impersonate a non admin those 2 fields are readonly: I have checked the UI policies there are none that set these fields to edi...
Hi SAM Community,I am new to SAM and struggling a bit with following issue:I found that registry keys are discovered and imported as software installation.Some of them are normalized by the system to the licensable product (normalized or partially no...
i am going to integrate SAP success factor with the ServiceNow, can you pls suggest any method is there to integrate without uploading JKS certificate into ServiceNow
Hi, We are in the process of implementing SAM Professional and currently have SAM Foundation implemented.I read there is an upgrade process to migrate from SAM Foundation to SAM Professional which includes some data scrubbing activities. I could not ...
hello, how can I check what actually sets the fields to read-only on a form?I checked the client scripts for the table and did not find anything that would set it to readonly.
Hello, What do I need to implement so that when the approver clicks "REJECT" the "reject reason" field becomes mandatory to fill in ? Once this field is not empty status is changed to "rejected"
What is the best practice for CI Naming convention. For computers what ci naming convention should be followed, for mobile devices what naming convention should be followed. For printers ,for all hardware assets what is standard CI naming convention ...
Hi Team, We have a requirement in CI table. Currently when an asset record is created in the alm_hardware table it creates a CI having the name of the model given to the asset record. We would like the CI name to be changed to Display name of Asset (...
