Hi, we have a Software Model with a license entitlement assigned. The entitlement license type is "Per Named User" and I have already a couple of user allocations assigned to that entitlement.On the other hand I have SW installations of the same soft...
Software Asset Management : ServiceNow capability for Micro FocusDetermine the level of product support / coverage is available in the platform to manage Micro Focus (ie. Micro Focus Server and associated plugins such as Net Express for Eclipse).Can ...
ServiceNow product coverage - OktaNeed some quick help from you regarding onboarding and management of Okta as a publisher within ServiceNow.We understand that Okta integration allows us to view software usage data for all connected SSO applications....
i want document related app engine starter 2 if any one knows please help me with this i not able to find any plugins for this.
There was a demo at Knowledge 2024 that introduced an AI Assisted entitlement extraction for Asset Management. I can't find anything about it on the ServiceNow website, docs, or community? Does this exist?
I see inconsistencies between the 'Name', 'Manufacturer', and 'Stage Publisher' fields in the samp_sw_publisher table. <I am referring to only the content library and not custom records.> Anyone understand why we have 3 fields? In some cases, the ...
Hi Experts, We are planning to implement Hardware Asset Management Professional. With this aspect, I have certain query which I want to take suggestions for. 1. Currently we do not have any automated data source integration or ServiceNow Discovery in...
Hello Guru ! We're self-hosted with SAM plugin installed on Utah release.I have downloaded the SAM library from https://itam.service-now.com/software_asset_content/ and I'm trying to upload it into the instance but it fails all the time. Checking the...
Installed the Spoke for Smartsheet in DEV and two scheduled jobs were created. SAM - Refresh Smartsheet Integration ActivitySAM - Refresh Smartsheet Integration Subscriptions Installed the Spoke for Smartsheet in TEST and the jobs were missing, Repai...
Hello Experts, I would like to get opinions on how other experts have handled the below mentioned use case: Use Case Details: 1. With Service graph JAMF integration with ServiceNow, software installation records gets onboarded into platform.2. Now sa...
Hi, I downloaded ACC and osquery.msi separately to fetch assign_to and last usage of Software for software remediation action.I want to understand license implications on downloading osquery as a software on local machine (EUC). Is there any license ...
Is anyone using the "Old Status" and "Old Substatus" fields in ServiceNow Asset Management? It would make reporting much easier if this is an easy implementation. What are your positive or negative experiences with this? Thanks
Hey Experts, I want to load a list of users, Its for Aha licenses I don't have a PPN, also in the template i have i dont see an entry for "Assigned To" which is meant for the user to whom the entitlement is to be allocated. Can i edit the template, h...
Hi All, Software Asset Management Professional is already installed in our instance. I checked the Asset Management Playbook and Guided Setups but it has compatibility issue.I have checked this on the application manager but just wanted to know how w...
Hi Team,While running the discovery for the network devices, I encountered an issue where the serial number and name of the CI are not getting populated. I checked the probe input, and the probe is also not fetching this information from the device. ...
