Hello! I am trying to understand the intending functionality of the SAM - Updating Existing Reclamation Candidates scheduled job, particularly for reclamation candidates created using the "Remove Unlicensed Installs" remediation option from the Licen...
Dear Colleagues I'm trying to do a tidy-up of the software entitlements in our SAM workspace focusing initially on vendors reporting as non-compliant. One of the examples is for Atlassian which is a publisher I have all the licence details readily to...
Hello friends, I need to transfer some entitlements from Production to Dev. What will be the right approach ?The entitlement upload template has many fields which the alm_license table does not have. So can I go with exporting the entitlements in csv...
Hello Experts,I am new with SAM Pro and trying to learn how to create entitlements for different products. Creating entitlement using PPN for Oracle Java SE Desktop Subscription - Named User Plus (L106376) and Oracle Java SE Subscription - Processor...
Hi, We created an integration profile for Adobe to bring subscription data in last week, and it works well but just wanted to know Scheduled job 'SAM - Import User Subscriptions' runs on each Friday will bring historic data or only last seven days d...
Hi All,I am using SAM workspace and trying to open the Software Product Lifecyle report, but it is coming up as empty. The table sam_sw_product_lifecycle_result is empty as well. The scheduled job SAM - Generate Data For Software Lifecycle Report is ...
Hey community, Our team would like to run reports for licenses that have not been used for the past 90 days. We have several different publishers that we need to get this information from. Namely, for Microsoft and Adobe. My question is: Is it possi...
In Software Asset Workspace for Software Models, i do not see a New UI Action to create DMAP, although i see it in the Classic View. I want to understand is this an intended ? or this is a configuration issue and we can add the "New" UI action in the...
Hi team, What are SAM software ELP reports available OUTOF BOX for different publisher and how to create this report,Thanks
After running reconciliation for Microsoft products, software installation records are not showing the correct Software model result in the Software Installations table. In the "Microsoft Windows 10" software model, I entered the "Microsoft 365 Gover...
Hello Experts, I want to limit the data on the Software installation table (cmdb_sam_sw_install)(2720962 total Software Installations),but I want to limit the data on this table and only want to see the software that has defined metrics. If I group t...
Hello We are currently looking for an easy way to mass import user subscriptions into SAM in order to relate them back to existing entitlements. The only current method I'm aware of is to navigate to Software subscriptions>New and then manually ente...
Hi Community,There is already a flow in workflow for adding user to AD group. In the form there are 4 options, if user selects first 3 options then user will get added to mentioned AD. This process is working fine. Now, if they select 4th option then...
Hello dear Community,Can someone help me with this one?On the right hand side: what is the difference between the names i marked in the red box and the ones in the green box?I thought the green ones are the "Installations" and "Discovery Models" Disp...
Recently we worked with a customer to implement SAM Pro.Main purpose of implementing SAM Pro was to identify Software past end of support or end of life date. While ServiceNow out of box lifecycle report table helps easily find out this detail but c...