Hello,I understand the value of having Perpetual entitlements and Maintenance entitlements associated to them, but I don't fully understand the use case for the combined Perpetual + Maintenance entitlements. Does anyone regularly use combined Perpetu...
Hello Experts, @Daniel Slocum I am trying to create software models for Autodesk publisher, but system is preventing and throwing an error " Publisher and Product Manufacturer do not match". I tested other publishers and for some reason I am not abl...
Hi SNC, I'm wondering how to connect discovered (SN Discovery & ACC) Software Products/ Models to CIs in the CMDB. I'm not referring to the CI that has the Software Installation, but e.g. Database CI hosted by a server. Should this be done via Asset ...
Hello Experts, I am curious to know if the Content Service Library with SAM Pro is chargeable or free.I want to opt in for this service for my client, but the client has doubt about it. Even I have searched many docs and videos but not getting the re...
Asset model categories are not captured by the update set. I created the model category from here:Product catalog > Product Models > Model Categories > Newbut didn't capture by the update set.Please advise.Thank you.abrouf
Hi friends,When it comes to alm_license table, the software asset data is by default not synchronized with CMDB class. Any specific reason for this ????Is it a good approach to synch SAM table to Software package table on CMDB side ???Please guide. T...
We have a situation which seems quite common. We have some products which have plenty of rights but also has 4 'unlicensed installs'. As a result, the product is viewed as non-compliant. What makes an installation 'unlicensed' and how do make a insta...
Hi Team, Is their any way we can see software installation data for workstation, in our SN environment. We are going to upgrade to UTAH. We can only see the data for servers not for workstations. Thank YouLoveneesh
We use Https with mid server to integrate ILMT. Step 1: As per our documentation, we utilized the keytool in JRE to convert the .cer file into a keystore. Subsequently, we securely stored the keystore in the cacerts file on the midserver, applying a ...
Hello, Is there a white paper for IBM ILMT ServiceNow integration and understanding imported data in "peak consumption report" (samp_ilmt_sw_intstall) and other staging tables created post this integration? Thank you in advance, Parul Chaudhary
I have had the below request from a customer however I am not sure this is possible. I also do not think it should work this way. It all pulls from SCCM. Sadly i do not no enough about SAM to give the customer a decent response to this. Basically whe...
Hi Team, we have location field in incident form and request item form whenever location is updated then Region field also display and update based on location region for that How to create script please help.
Dear team, Our customer is searching for a report that is showing all vulnerable items plus configuration items plus all related services with it to be displayed in one place, so that every user can see their own affected services, configuration ite...
Can somebody please clarify the following question: Creation of a template can help facilitate future data imports and be reused to import and transform data.(a) True(b) False I suppose is (a) true, but as is recommended to download the existing temp...
Software Asset Job fails, error is AADSTS900561: The Endpoint only accepts POST, OPTIONS requests, received a GET. Has anyone seen this before?
