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Resolved! SAM Youtube Course

Hello Everyone,I’m excited to begin my journey in Software Asset Management (SAM) and am currently learning about it through the Now Learning Platform. If anyone has recommendations for YouTube courses or helpful video resources, I’d greatly apprecia...

Activate all Software Asset Management Professional plugins

I recently requested the "Activate all Software Asset Management Professional plugins" plugin to be activated on my personal development instance: dev261336. Unfortunately the plugin was not activated.  What are not next actions?  

Luke45 by ServiceNow Employee
  • 603 Views
  • 2 replies
  • 1 helpfuls

Resolved! Software asset management

Hi, I need to implement software asset mngt process using OOB SAM pro functionality.Based on the requirement, we have 10 publishers. what I have:1. Software installation data via third party discoverywhat I need to know:1. Does software models get cr...

Correctness of SAM data

We are in a phase to onboard all entitlements from different softwares into SAM Pro. One of the tasks I have been assigned is to analyze "completeness of data".How do I do that for SAM? What should I be looking for?A few things that come to my mind i...

iamkurt by Tera Contributor
  • 355 Views
  • 1 replies
  • 0 helpfuls

SAM (Software Asset Management) Tables and Data Migration

Hello Team, appears it is surprisingly difficult to find reliable information about how SAM changes some of the related tables and data, so I hope someone can help! I need to know in detail what changes in the functionality and interactions between b...

Rado Ehlenov by Tera Contributor
  • 1009 Views
  • 1 replies
  • 0 helpfuls

Salesforce Integration

Hi All, One of my customers have multiple Salesforce instances (multiple instances and not single instance multiple Orgs) and the ask is to integrate all those instances with ServiceNow SAM Pro. Is this possible ? Regards,Arun

arundpm by Tera Contributor
  • 1152 Views
  • 6 replies
  • 2 helpfuls
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