Does anyone know where I can find docs or video tutorials on how to create a policy and definitions for automatically upgrading already-installed acc-f agents across your enterprise's servers (Windows & Linux) and desktops (Windows and MacOS). We ha...
Hi Team, How the OOB SAM configuration for SAP ariba stores GL code information. I heard that GL code is a combination of few attributes and there will be a default code for each user and it can change based on the variance of those attributes which ...
Hi, We're looking to streamline our software request process. Currently, we have multiple catalog items for different software. We'd like to combine these into one central item. The goal is to then leverage the Source Request feature in Procurement f...
Within my company, we have a lot of Autodesk users.Unfortunately, there is no (standard) integration between Autodesk and ServiceNow, so we have to work with exports and imports. We have users that use some of the Autodesk products very often. They h...
Hi, we are enabling the SAAS Connector and bounding it the Entra ID environment. According to the description found here: Integrating with Azure AD . Because of the Delegated permission on the Graph API of "AuditLog.Read.All" the connector is able to...
Hi, As we know Procurement model under SAM Pro/HAM Pro, if somebody outside SAM/HAM wants to work on Source request catalog task, giving them procurement_user role charges customer for SAM/HAM license or will it be charged as different license? Thank...
Fairly new SAM Pro user here. I am looking for confirmation. Can a maintenance only purchase be assigned to a sw model that has no original software purchase linked?
Hi all, I'm trying to create a report that shows all CI in the class 'computer' which do not have running software assigned. The aim is to identify the shortfall in terms of software discovery so I can isolate and address them. So far I have tried ...
Hello All,Thanks for looking into my ask,we want to leverage mecm spoke to discover on Prem software installs aswell to get hybrid mobile device installs through intune. Help needed on how to use and configure mecm to discover on Prem software what w...
Hi All, After weekly reconciliation, SAM admins are checking whether the licensing compliance results calculated are correct or not. However, there is no easy way to track which products have been reviewed and which ones are not. we have few ideas by...
Can anyone please confirm whether is Software Asset Management Professional for Engineering Applications(com.sn_samp_eng_app) chargeable plugin or not?
Hello All, we need to auto-number the asset tag for each software entitlement in the following format: starting with a short prefix (e.g. SWL) and then 10 numbers that auto increments so that we can have unique software entitlement asset tag for each...
Hello - I am seeing a peculiar issue in our instance where child & (sometimes) drivers are showing up in the License Usage workbench. It is my understand that these should be ignored during reconciliation. In addition, it is NOT ALL drivers/child pro...
Hello All,We are facing issue on license for Adobe Sign product, and the entitlement is having only user subscriptions (alongside per user, and per device). However, the actual agreement is Transactional licensing program (LTP) and the license metric...
Hi team,How is the License Metric field populated in the Software Subscription table? I’ve integrated with the Adobe publisher pack, but for some of the records this field is showing up empty, which is causing them to be marked as Unlicensed = true. ...
