It looks like Discovery that was run for ITOM is using SAMP license Is there anyway to exclude a CI from SAMP - but still use it in ITOM ? - can you even exclude a complete CI class like Servers Currently in our DEV system I would actually just like...
Hi, I'm looking to start creating reserve entitlements via the SAM workspace so that a products entitlements in Service Now reflect those, say, that are in the Microsoft Admin Portal. Are there any best practice guidelines available for using this fe...
Hello everyone, I'm currently implementing the TPM module. However, open source technologies like "SpringBoot" are not discovered and maintained in the SAM module. I would like to know how and what steps to implement the following: First of all, how...
I am looking for some cross functional capabilities for Vendor onboarding.What are the different ways through which a vendor can be onboarded (integrations).
Hi all,One of our clients has recently purchased Salesforce Consumer Goods Cloud - Sales Einstein 1. This product is a suite Salesforce offers and contains various products within it. We have the Salesforce CRM integration setup within SAM Pro that b...
Hi,I was struggling making custom metric for Microsoft Bing Maps product. The required license metric is per transaction. can anyone guide me with this, how and from where the transactions are calculated ?
Hello Community, We recently conducted a proof of concept for ACC using a few pilot devices, and the results are promising, especially since it's out-of-the-box. However, we've been advised to explore additional sources. Has anyone explored the Ater...
Hello, So we are new using ServiceNow and we just recently enabled ServiceNow SAM Pro. Would like to ask about on how SAM Pro computes the license position report per product. So we are seeing Software installs records that has a value of "false" on ...
Within SAM Pro, we would like to make use of the data in Entra ID.I am familiar with the existing intregration (Integrating with Azure AD), but our company does not allow direct integrations.The data from Entra ID can be shared with a central data la...
We are adding GitHub Copilot to SAMPro. For which we are billed monthly based on active usage. In terms of setting up and managing an entitlement for this, how is this best achieved? Especially where purchased rights is concerned. A horrible soluti...
HI,As part of SAM pro implementation, we only want automated software uninstallation (no need of software installation).Anyone has idea about how to use "Microsoft Endpoint Configuration Manager spoke and CSD 2.0" for this purpose.Thankyou
Does anyone have any experience loading a Maximo license/usage into SAM and any tips on how best to do this I realise this is an odd question as Maximo itself is an asset management solution but I making a list of software products that will probably...
I am currently working on our SAM implementation with Adobe. I can retrieve the individual user information, but I need to pull the user group information. I was wondering if anyone has found a way to automatically do this.Possibly through the Group ...
Hi All, Tried to activate SAM Pro and plugins few times, looking at the instance I see that SAM Pro is installed as it has all the tables, that come with SAM Pro. Other workspaces are working well...See screens attached.Any clues where to look for a...
Hi Team,I need a help that,I created a POP email account for receiving emails to my instance and create INC record.The issue is that the all mails are not coming.Some mails are coming some mails are skipping when i see in the email logs.I have create...
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