My frustration with SAMP continues to grow. I raised a question earlier regarding Adobe Acrobat showing as non compliant because software is found on our estate when that software was installed as part of a subscription. We raise a ticket asking why ...
In the Incident table, I need to create a new dropdown field. Since the value list is long and dynamic, is it possible to upload the list from an Excel file?
I am working on integrating Workday with SAM for SAAS license management, however I only see contingent user data in the User Subscription table, for some reason Fulltime employee data is not reflecting.WDoes anyone know the way to traverse through a...
In the ServiceNow instance with enabled SAM workspace and plugin i want to change the reports in the software asset overview of service asset workspace. But they seems to be static and i neither could add the reports i have created nor i can edit th...
I have a question regarding Software Asset Management Pro (SAM Pro) in ServiceNow.Our organization has not yet activated/purchased the SAM Pro subscription, but we need to add custom Publisher Part Numbers (PPNs) to the Content Service. I want to kno...
Hi all,We recently enabled SCCM data imports for both SAMP Usage and Software Last Used. We created a new reclamation rule for a product and ran the SAMP Usage job. The .exe for the product specified in the reclamation rule was successfully added to ...
Hi, On SAM workspace, we can see Subscriptions tab where it will show DIrect Integration profiles and other stuff. Once we do any SAAS integration, it will show Scheduled Jobs, Subscriptions, reclamation rules etc. As Scheduled jobs are available on...
How to find software installation status for each entitlement in salesforce
Software Asset Management Content Service (com.snc.samp.content) is this plugin necessary to run reconciliation.
Why does custom created publisher and product is not showing up in the software asset overview to run reconciliation.
Is the automatic removal of applications in the software installation table occur via a scheduled job or does it run automatically? What I want to confirm is that when a software application no longer shows up from the inTune integration it removes...
For license volume purposes, the customer asks what is the average ratio between 1 SAM software deployment with CSD and the Integration Hub transaction usage count consumption?Is it 1:1?
Dear experts, I would like to know if I want to customize the scripting of the auto population of risk event number ID where can I go to locate the script? I would want to modify the script so the initials will be numbers of the date it populates fol...
I am trying to create software entitlement for google maps and the license cost is some x amount of USD for 1000 transactions. But when I try to create software entitlement record I don't see an option to fulfill this kind of requirement. So I tried ...
