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Multiple versions of Software - SAMP

Hi all,  we are on our way to implement the Software Asset Management Professional plugin in our Instance. Right now i am facing an issue, that multiple versions are showing up on the Software Installs of a System. i E . for Google Chrome:  What is a...

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Frank1975 by Kilo Guru
  • 2182 Views
  • 13 replies
  • 0 helpfuls

SAM Pro Implementation Team Sizing

Hello everyone, I'm seeking guidance on strategizing team sizing for SAM Pro implementation. Could you assist me in comprehending the key factors we need to consider? For instance, let's consider a scenario where a client aims to implement SAM Pro wi...

New Integrations

Does anyone have any documentation on creating integrations for applications like Graphpad Prism or Bluebeam Revu where SAM Pro is picking up desktop installs for the application from SCCM, but the user with this install may have a deactivated licens...

need to identify lisf of plugins installed

Hi All , I am new to ITAM project. i have few questions so can someone please help me in this. 1 - while verifying all sam pro related plugins was installed successfully or not.I am unable to find the plugin com.sn_samp_master under system applicatio...

Resolved! Autopopulate date field in default value

@Ankur Bawiskar @Community Alums @Sohail Khilji  Team please help me how can I autopopulate current date in current date field using reference qualifier default value 

ARAVINDA11 by Tera Contributor
  • 613 Views
  • 7 replies
  • 0 helpfuls

Add a notes field to the Software Workspace

can you add a free form notes tab to the Software workspace so when we work on a software title we can write notes and others would be able to see what is already be worked on and know what follow-up is requeired.

norm kalish by Tera Contributor
  • 386 Views
  • 3 replies
  • 0 helpfuls

Software model is compliant but software product is not compliant.

Hi,We have few software products shown as not compliant but software models under the product are compliant. On the software product level, unlicensed installs found. After allocation of user/device to the right entitlement and running reconciliation...

Community Alums by Community Alums  
  • 349 Views
  • 1 replies
  • 0 helpfuls

Citrix Publisher Pack

The last few content service updates have updated the publisher Citrix to Cloud Software Group, Inc.. However, the charts in the Software Publisher Analytics dashboard for Citrix are still looking for the publisher Citrix. Does anyone know if we can ...

Resolved! import software information from excel to softwaer table

Hello expert.I would like to register software information managed in Excel with ServiceNow and normalize it. I know ServiceNow has a [cmdb_sam_sw_install] table that manages software information in SAM, usually is populated by Discovery.For some sof...

tmiya by Tera Expert
  • 719 Views
  • 2 replies
  • 1 helpfuls
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