I'm being asked by Microsoft to gather API call + request id + timestamp for our current SAM set up with Microsoft 365 to pull user subscription data. Is there an easy way to retrieve this information?
Hello all, I am trying to understand the License calculation for Windows server 2019 Data center. There are about 24 VM's connected to 1 ESX Host (Each VM has about 4 CPU and 1 core) After reconciliation i can see as per the calculations, ESX Host co...
On Software Entitlements, I want to add a UI Action that copies over the existing allocated users to a different piece of software. Functionally, the UI Action opens a modal, the user would select the users (either all or a subset) to be moved, and t...
Hello Experts, I need to create a report which contains 1- How many software has been there in the environment department wise2- How much total spend on software (For each department) I am trying to create this report but when I am taking the cmn_dep...
The last few content service updates have updated the publisher Citrix to Cloud Software Group, Inc.. However, the charts in the Software Publisher Analytics dashboard for Citrix are still looking for the publisher Citrix. Does anyone know if we can ...
Hello expert.I would like to register software information managed in Excel with ServiceNow and normalize it. I know ServiceNow has a [cmdb_sam_sw_install] table that manages software information in SAM, usually is populated by Discovery.For some sof...
Hello guys, I am interested in Servicenow SAM training. I had completed the Free courses provided by Servicenow. But i want to learn in depth. Request anyone to provide me suggestions or provide details of the trainers. It would be a great help ! Tha...
@Ankur Bawiskar @Community Alums @Maik Skoddow @Sohail Khilji or anyone please help me wih below scenario how to achieve it Team could you please help me to understand how can I filter condition based record in flow designer integration hub for examp...
Hi All, We are using servicenow ITOM and ITSM plugin with vancouver version, we are managing windows, Redhat and AIX platform CI (servers), Now our management want to get the software Installed details from managed servers from Servicenow. Is that po...
where can I get a demo on Oracle GLAS for ServiceNow? I just learned about this in the SAM Intensive and would like to see how this works. It does not exist tp install in the nowlearning instances or in the SAM training instance.
Initially we are not planning to deploy software using CSD 1.0 or 2.0, but are interested in using it to remove/uninstall the software which I believe is functionality included with SAMPro. Where I am not clear is how exactly it removes the software ...
Hi All, I am trying to upload SAP entitlements in ServiceNow but unable to do so.None of the part numbers(material numbers) found in content lookup.Can anybody suggest next course of action?
Hi Team, I am running with SAM License workbench dashboard result and I am seeing most of the publisher we are not using in our infra and there is no entitlement for those publishers. So my management want to delete those publisher from the dashboar...
Does anyone know what happened to the Skills Profile for ITAM that was on now create? It laid out the training needed for an IT Asset Manager, and the daily, weekly, monthly, annual tasks they would need to complete a good ITAM program? They had th...
Hello friends, I have created a variable "Cost_center" on catalog item in a variable set. The variable in Mandatory.Now, on Catalog Task form I want to make this variable invisible based on a condition that if "Region" is "India".I tried with UI pol...
