Setting "Assigned to" to on call person via Flow Designer
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-18-2023 07:37 AM
Is there a way to set the "Assigned to" person to be the person on call when a request is submitted via catalog item? I've created a catalog item and an associated flow to set the correct assignment group, but whenever the sctask is created it does not assign the on-call person like it does with an incident. Trying to figure out the best way to accomplish this.
1 REPLY 1
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-18-2023 07:45 AM
Hi Staxed,
Check the below post if it helps