Hey guys, I need your help!I am trying to update a catalog variable in the middle of a workflow using flow designer I don't see an OOB option to do that and when I tried this script as an action it didn't work. I am getting the variable value, but...
Hi For a catalog item, I have a multi row variable along with different columns. This variable contains the user's list with 'name' and 'action'. The column action contains 3 values - 'add', 'remove', 'no action' What my requirement is, for every us...
Hello Can we export dashboard to excel? Because I am getting only export to pdf option
Looking at for example the sys_dictonary for install_status there are choices for both Base Configuration Item [cmdb] and Configuration Item [cmdb_ci]. What is the purpose of the [cmdb] table as opposed to [cmdb_ci]
Hi guys, We have a requirement to change the view count property of knowledge aritcles i.e, "glide.knowman.view_age.days" from 90 to 180 days. can you guys suggest a way to test it in the lower instances that the view count is not getting reset after...
When trying to create a Workspace Form Button on a custom table Workspace, I cannot get it to display in the workspace. I've checked the classic form and can see it there. I've removed all my existing code and just added a gs.info message for testing...
I was too impatient and placed a widget twice on a dashboard. I can't seem to figure out how to delete one of them. It must be possible. Please advise.
We are using the Jira Spoke in Orlando version. Trying to figure out how to update specific fields on a Jira Issue with the "Update Issue" action. I see "Add Labels" and "Remove Labels" and "Additional Fields"... but does anyone have any examples of ...
Hi, When daily importing data from an external database, if records are not present in the source database anymore, we want to mark the corresponding records in the target table as retired. To do so, we implemented an onComplete script on the trans...
I added an image in each container but it doesn't show correctly when previewing it. I'm attaching an image on the edit page and the preview page. I can't get the bottom image to display to the bottom of the page. On Container 1 (top), the width i...
Hi, I was curious if anyone had ever tried to create a guided tour with Agent Workspace? I look through the Standard UI's and custom starting pages and it's not working so just looking for any guidance.
AngularJS, the predecessor of the Angular framework - which is more stable than ever - will end its long term support in 1 year, accoding to their blog post. That means it's not going to receive any more fixes or updates. Will ServiceNow keep using i...
My team used flow designer for onboarding new partners. The flow consists of multiple sub-flows and actions in it. It executes perfectly fine, but when I try to view the context, it throws me an error. Below is the error message I get { "name...
Hi All I'm trying to use flow designer and i'm not sure how i'm supposed to pass variables from flow designer into a workflow Specifically i'm trying to use a trigger condition on the sys_user table to the effect of where the user is making a change...
We have some security Incidents classified by category. These Incidents must be searchable only for user with "security_incidents" role. I was able to control these from the Incident List view. But I do not know how to hide them from the search on to...