We have word documents with multi-level bullets and here's what we did before we encountered this issue:Open a .doc / .docx document.Save the file as html (.html).Open the file in notepad / notepad++.Copy the source code from notepad / notepad++ to S...
Hi all,I'm looking for a way to disable or hide the "submit" button on a catalog item when the item is invoked from an order guide. Fig: The above snapshot was taken from a servicenow pre-existing catalog item.I looked at "catalog_item_defa...
Hi,I want set a reference qualifier in the glide_list.Can some one help what is the issue with this code?It is not going inside the callback function. filterSKUByPO: function() { if (current.variables.u_dos_po_number == '') { return; } var po=current...
I'm writing ACLs for TimeCards and here is the issue I faced: within ACL Script I want to log:gs.log('**** TimeCard.Sunday.acl.week_starts_on = '+current.week_starts_on);However value of current.week_starts_on is always different and unpredictable. S...
Hi ,I am looking for a code to save 2 values in the Virtual Machine CI form (cmdb_ci_vm table). Form will have fields VMname1 , IPAddress1 Similarly VMname2 , IpAddress2 ,VMname3 IpAddress3 and have to save the data filled in these fields in a table ...
Hello, Thanks in advance for any input or suggestions that you might have. First off, I apologize for the randomness of this post. My company is trying to do most of this on our own and they don't seem to want to hire additional staff to help maintai...
I have recently moved from Remedy to ServiceNow and I have been given a project to implement servicenow project.As I am new to servicenow, I would be needing help from you people to implement it correctly and efficiently.Can you pls share some links,...
I am working on several Service Catalog updates, and I'd like to use as many of the images that appear to have been designed by Service Now as possible to keep the look consistent. I've searched through the image library and can find quite a few that...
We want to upload Recovery Procedures to KB using Managed Documents, but it doesn't appear to give the same options as a regular KB article. The process we need to follow is to have all our Batch Recovery Procedures in Managed Documents create a KB a...
List all out of box permissions/roles in servicenow along with their significances.Like in BMC Remedy, we used to have Incident user who can submit/view/create Incidents and update only his support group incidents. Like this...
Hello,Does anyone know how to resize the html field editor? been trying the + & - buttons but it doesn't seem to save it?HTML Variable Saved:How it appears on the Service Catalog:A lot of white spaceAny help would be much appreciated.
HiA client of mine requires information on their SQL Server installations to be gathered and then reported on in a particular manner. Discovery was set up and is collecting all the information they need into various parts of the CMDB but they now nee...
Hi.My customer has a form that asks a set of questions.They have the ability (in the form) to set what they want the short description of one of the tasks in the workflow to be (it's one of the form fields they fill in)The variable is simply called T...
I'm trying to query a large Oracle database using the Use last run datetime: function to get incremental data. The problem I have is that if I manually populate the Last Run datetime field with "to_date('2011-11-02','yyyy-mm-dd')" then the query work...
ServiceNow's backend infrastructure uses a load balanced cluster of "nodes" (JVMs) to scale application processing. For the ServiceNow administrator one thing that can be a bit challenging is to understand the status of all the nodes in their cluster...