How to define the Sender Email address(from ) for any kind of outbound notification through flow designer. In the legacy notification, we have the option to define the FROM address, but in the flow designer (Send Email) , we do not have such option,...
I need to convert the date format to yyyy-mm-dd in flow designer using a inline script my trigger is a problem task record which contains a due_date field.
Hi all, Within the Australia release of ServiceNow, I noticed the ability to create an AI Security and Privacy Task. I cannot find any specific documentation for this specific task or its functionality. A few questions I had were:What value does this...
I am trying to automatically redirect a user from the original menu that appear with all the Topics, rather than have another link appear for a user to click on in the Virtual Agent. For example, here is All the Topics that are active. If I press on ...
We have recently got out NowAssist license and while playing around with native MCP server and AI agent/Skills available, I was trying a use case - Extract the attachment from a record ( eg.- incident), read the content and give the output as a summa...
has anyone experienced this error when activating a Flow in the Flow designer? I can change and save my flow. I can test the flow, but I can't activate my flow.I'm on the Washington DC version patch4-hotfix1
Hi Team,Currently we are experiencing ATF Scripts failures (around 37%) related to Custom UI and Page inspector.Custom UI has been working for us since Washington release and post Zurich upgrade these scripts are failing. More importantly, the relea...
Hi Community,I'm trying to switch from the Classic UI to the new ServiceNow UI (Polaris / Next Experience) on our instance, but I'm unable to do so.Here's what I've checked so far:The Polaris/Next Experience system property is enabled (true).I do not...
We have both ITSM and CSM subscriptions, and users are assigned the itil role directly.In the Audit Report / Use Verification Report, we observed that out of 680 users assigned the itil role, 678 users are mapped to an ITSM subscription, while 2 user...
I have a requirement for a Dashboard where multiple Plant Heads will access the same dashboard.The requirement is that each Plant Head should only see data related to their own plant/site. For example:Plant Head A should see only Plant A data.Plant H...
I want to restrict ServiceNow from sending email to a specific email address or domain. Mail filters seem to only work on inbound email. How would I keep my instance from SENDING email to a specific address?
Keeping your ServiceNow instance up-to-date is essential for ensuring smooth operations, better performance, and access to new features. This blog post walks you through the ServiceNow full upgrade process, ensuring you avoid common pitfalls and mini...
We have a requirement to have two new encrypted fields on incident, case and RITM table. We planned to create these fields at task table and can be reused for different client in future as well on any table that extends task table. These two encrypte...
Does servicenow support Arabic language, if yes then where can we get the language file. If not then open for suggestions.
Hello Community! We have the MSFT chat feature enabled and for most users it works fine in our production instance. For one specific user, however, there is this "OperationFailed" error. The user is definitely licensed for and can use Teams, and he h...
