extract pdf to a custom table
there is any way out any ServiceNow once i upload this pdf it will extract the fields with value in a custom table.
Forum Posts
VA Topic should be visible based on logged in user role
Hello I want to hide the VA topic if user don't have an 'snc_internal' role. I have tried below approach(function execute() { var udc = new GlideRecord('sys_user_role'); udc.addQuery('sys_id','7fcaa702933002009c8579b4f47ffbde'); udc.query(); if(udc....
OCR (optical character recog) capabilities of ServiceNow
1-Do we have OCR(optical character recognition) plugin available in ServiceNow?2- What are the OCR (optical character recognition) capabilities of ServiceNow?3- Are there 3rd party options integrated with NOW platform?
Email notification doesn't send to the Group Email
I'm trying to send email notification to the group emails, but it doesn't send it to them. It is sent when an event is fired.
Generative AI controller plugin
I couldn't find the Generative AI plugins in the PDI. I'm curious to know if they're available for everyone?
Resolved! Adding new object to existing object
Hi all, I have four variables. category, sub category, service and service offering.Category and sub category are single line text. Service and Service offering are reference to respective tables. I have an existing JSON object which is stored in a s...
"reminder" notifications for demand assessment tasks
Hi Team,We have below Requirement on reoccuring notification to sent .1st reminder: after 48hrs from demand assessment task unattended2nd one: after 1 week from the first "reminder". This should be recurring reminder until a demand assessment task i...
Email Notification to the Group Email
This is the email script I'm trying to send an email notification to the group emails, but it doesn't seem to work. What have I missed?
How to give a pop up on home page when user logged in
When user logged in to the servicenow one pop up should come & in that pop up one choice field will be there name as "Time Zone" - time zone field should give choices as oob field by default Time zone field should set to None option If user selecte...
Email notification is also send to group emails
I would like to modify an email notification to also add group email, it is currently only send to group members and each time it can be different groups and members. What is the best practice for adding the group's emails to email notification?
gliderecord on group table
Please provide me the query or code to print the group member name and count of group name "ACME Support" which have 4 group members.
Attachment Mandatory in catalog item with condtion
Hi All, In the catalog item variable is Risk Owner (risk_owner) it's type is Reference(sys_user). when we select any user. If that user grade is less than Director at that time only Attachment want to be mandatory.Note: Grade(single Line text) is co...
I am trying to bring template automatically to description Field based on the CI on Incident Form.
Hi I have an requirement to bring the template into Description automatically based on the configuration item on Incident Form. So If I select CI as ServiceNow on the form ServiceNow related template should automatically come in the Description, till...
Resolved! Query Business Rule issue
Hi Experts, I have a requirement to give the privilege to the user if user has a custom role like 'abc' then they can only access the particular RITM records and if the user has 'sn_incident_read' then they can access all ritms records other then sp...
How to make label mandatory with checkbox having UI Policy
I created 4 checkboxes and all 4 checkboxes have ui policy like clicking on them shows other fields. When I made first checkbox mandatory. The mandatory in the label only disables when I click the 1st checkbox. It won't apply if I choose checkbox 2, ...
