Resolved! Hr agent workspace default list view on home page
How can I change the default list layout on HR Agent Workspace? I have provided 2 examples of the list I am referring to.
Forum Posts
Resolved! Is there something wrong with the password reset "email verification"?
We are upgrading from San Diego version ⇒ Tokyo version ⇒ Utah version.I am using the password reset process "Default Self Service".The only verification method is "email verification".It was working normally until the Tokyo version, but from the Uta...
Resolved! onBefore script transform map
Hello,I am trying to load data, but after the transport map there's an error. Can you please help to check my script there's an error variable is not defined. Code: (function runTransformScript(source, map, log, target /*undefined onStart*/ ) { /...
Make Business rule to run as System
Hi there,I'm trying to run a business rule to run as 'System' or at least the changes happened through the business rule should be updated as system. In the before update business rule, I'm using the following code. However, it is working fine, when ...
Resolved! Report Pie chart labels hidding / shrinking / colapsing
Could anyone help me on how can I configure the labels from the pie chart in order for them not to colapse / shrink / hide? Only if I set the size of the report to occupy the wholle screen then I can see all labels at the same time.Allthough there's ...
auto update of Priority of incidents based on Business service criticality
need help Looking at how we can get SNOW to grab the priority o and populate it and take it away from the Helpdesk having to set the priority.Can i set rule that while logging incident snow looks at business criticality of business service and update...
Resolved! Technical Interview
What are the possible questions to be faced in a technical interview for the position of "ServiceNow Tool Consultant"?
Granting Users access to use the Rest APIs
Hi all, I trying to find out the best practice for granting users access to the ServiceNow APIs so they can GET data to use in their applications outside of ServiceNow. This is not for integration. Do I create an OAuth record in the ‘Application Re...
Modify Field label on a form.
Hello All, We have a requirement in which we have to modify Field label on a form.Field label=Please ensure that all collaterals/ artifacts (Brochures/ Flyers, White Papers, Blogs, etc.) are submitted and approved at Collabarative publication portal....
Resolved! Data Retention
Does anyone have information on retention options for ITSM tickets or CSM Cases on the ServiceNow Support portal Knowledge Base? Is there config options to automatically archive or delete cases/incidents?
Resolved! Resubmitting Approvals using Flow
Hello All,I have a requirement to allow users to resubmit an approval after it has been rejected using Flow. I am currently running in to issues trying to map out a design that will allow me to do this using Flow as it seems like there is no way to l...
ServiceNow Pratice Book
Hello All, Good Evening ! Hope you're doing well! This is with reference to ServiceNow Learning. Can someone help me with some pratice paper or case studies? I want to learn servicenow from 0. Meaning, I want to start creating data from 0 for an org...
not able to view View workbench in incident management
hi I have installed incident communication plugin and have set up communication plan etc , give the conditions as well (if incident is P2) however am not able to see View Workbench as per in screen shot from video i followed to create it Please help...
priority matrix breakdown
Where could I see the priority matrix breakdown for Incidents and SCtasks Thank you
Resolved! Edit Quantity of Consumable
We have some hardware that hasn't accurately been consumed, we have now done a physicalcount of the equipement and the quantity needs to be changed by 50. How can this be done please?
