Forum Posts
Resolved! Search by Roles
In the sys_user table, I am unable to search users by roles. Why is the search option disabled? Note: I understand that I can use filter to search, but I am just curious to know why, in this place, it is disabled.
Major Incident Workbench Communication Task question
Hi, I am attempting to configure some email templates for use with Communication Tasks in the Major Incident workbench. I was able to create the Plan Definition and Tasks, and they are visible in the workbench, however when I modify the table associa...
Banner notifications
Hi Is it possible to create banner notifications in ServiceNow to show up within the employee centre and also send the notification in an email message? Thanks Sheetal
Resolved! Workflow and requests report
HiHow to pull a report showing all Requests and/or TASK with the workflow.TIA -- Jason
Resolved! Dashboard and Shared users Question
Hi all, I want to check for a particular user, how to check the list of all dashboards that are shared with him? Regards,Lucky
Free SQL Virtual Database Emulator
SQL Virtual Database Emulator it's now part of Pocket Admin
What roles would I need to view the upgrade center without using the admin account
Good morning,I am new to administration of ServiceNow and I need to assign the correct roles to my support group and move away from using the admin account. We are on Utah release. Also, do you have other roles that I need to add to my support group...
current.variables not working in business rule or background script
So Im trying to get the sys id of a reference record inside a catalog item so to do a query inside a table with that sysid and return a value inside another variable on the opened ticket.But I'm not getting the proper reference value or sysid from th...
Resolved! task management
What is task table and what is quotable in service now example?
Install Multi-provider SSO Plugin in ServiceNow
Hello,I'm trying to Install the following plugins:Multiple Provider Single Sign-On Enhanced UIMultiple Provider Single Sign-OnHowever, I don't see any option to do so from the admin dashboard. Please advise
Using variables in work notes or in task templates
Is it possible to access variables in work notes or task templates ( for incident, request items, tasks)? I am not an admin of any kind but an ITIL or service fulfiller role within my instance. Looking to use variables in task templates or in work n...
Resolved! Make Label Appear Mandatory
I'm working with a catalog item that has a rich text label variable that needs to appear mandatory. I've seen how to do this if check boxes follow the label, however there are no check boxes. Thank you!
Can we create custom views with sql - i want to write a little bit different sql
Hello,I wanted to write custom SQLs which are not simple joins. This SQL will be join of pm_project and another custom table. I need to do union ALL with multiple sqls. Is there a way where i can write such SQL views (the way we would in a standard S...
Errors in logs for Email Account read. How to fix?
Hi - I'm seeing a lot of errors in our non production logs that look like the following ones: EmailReader: Email Account record with sys_id 'b695c10000001010fde885507e4bcb26' either cannot be found or its inactive. Email Read cannot be processed. ...
