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Module Filter base on User's country

From this module Site Risks, visible only to users that have role: sn_risk.site_head, sn_risk.site_risk_managerLink Type The requirement is that when a user that a member of those roles open the Site Risks he or she can only see the lists of Risks re...

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Merza Lyn by Mega Guru
  • 322 Views
  • 3 replies
  • 0 helpfuls

Resolved! How to hide choices of fields

Hello, I want to hide some choices but don't want to delete them.Because some choice type fields are configrated to have dependencies.Ex) [field_1]-choice_a, choice_b, choice_c      [field_2]-choice_d, choice_e *They will appear if choice_a are selec...

ClayS by Tera Contributor
  • 771 Views
  • 5 replies
  • 2 helpfuls

Resolved! Role and ACL

We have a role policy_exception that is for All Policy Exception module ACL - read And this role is added to the Global Service Desk group.However, when the members of the Global Service Desk is trying to open the All Policy Exception module they can...

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Merza Lyn by Mega Guru
  • 409 Views
  • 6 replies
  • 1 helpfuls

Resolved! Error Using DocuSign Spoke After Xanadu Upgrade from Washington

Has anyone experienced an access error pertaining to the DocuSign Spoke in a flow after the Xanadu upgrade?When our flow executes we get the following error: "Error: Cannot find function buildVerificationPayload in object"referencing DocusignUtils()....

Bsublett by Tera Expert
  • 569 Views
  • 3 replies
  • 0 helpfuls

Resolved! How to keep up with Plugin maintenance

We have quite a few plug-ins (~175) in our Washington, DC instance.  There's not a sort plugin by update available in application manager.  It can be time-consuming keeping them all up-to-date.   This even scheduling the installation.  How is everyon...

Resolved! Apply User Criteria to Employee Center Widget?

Good afternoon, I see that user criteria can be applied to widgets on the Service Portal (https://docs.servicenow.com/bundle/sandiego-servicenow-platform/page/build/service-portal/task/widget-user-criteria.html), however, I am curious if the same can...