What Are Tables and Forms?
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Forum Posts
Reset AD service account used on Service Now
I am planning to reset the AD service account password used for our ServiceNow Instance. I'd like to know where all should I update the new password once I update it in on-prem AD. Any guidance and help would be greatly appreciated! Thanks in advance...
ServiceNow Event Management Not Triggering PagerDuty Incidents from Solarwinds Alerts
Issue Summary:We're experiencing a problem where ServiceNow incidents triggered by Solarwinds alerts are not creating corresponding incidents in PagerDuty, even though they meet the priority criteria (P1–P3).Context:Solarwinds is our alerting tool, i...
Comments and work notes from existing incidents showing up when new and existing incidents assigned
I have an open case on this but thought I'd ask here too. Our technician assigned incident INC0023667 to himself at 9:45:29 AM on August 15. At the same time old comments from an entirely different and unrelated incident show up in the activi...
Resolved! Can I call UI scripts from the portal?
I'm trying to call a UI script by clicking a button I've implemented in the portal.However, even though I've implemented a script that works on the platform, it doesn't work from the portal...Is it possible to use UI scripts on the portal?I'd like to...
Resolved! not able to make variables Readonly
i am using attached conditions and script but its not making variables read only on RITM what could be the case ? Please help
Resolved! Can I use UI pages in the portal?
I'm thinking of porting the UI pages I use on the platform to the portal.Is this possible?
Avoid Deadlock when using External Reporting Tools
Hi, I seek your knowledge and experience so as to avoid Locks on Objects/ Deadlocks when using External Reporting Tools connecting thru JDBC / ODBC. Appreciate Any sample SQL involving task or cmdb. Best regards,Atif
CSA certification benefits
What are the possibilities of a CSA associate certification landing me a sys admin position at ServiceNow? I have quite a bit of experience as a system engineer and 6 years experience as a ServiceNow end user
Identifying a Visual task board table.
Scenario:I am attempting to:1. Import data from an Excel spreadsheet2. Identify the table from my visual task boards, presumably a Tasks table.3. Import the data to this tasks table.Has anyone attempt this or asked the question before for more insigh...
Resolved! Course suggestions
I need some guidance on training I can do as a Sys Administrator for managing an Application hosted in ServiceNow PSDS. I need assistance understanding what it involve in terms of providing assistance for this application as Sys Admin ( e.g managing ...
create an error or stop submission during blackout schedule
i have a blackout schedule during a change request period but i would like to make so it displays an error if done during a blackout perioud or blocks the submission. I was told this could be done via business rule but i dont know how to go about t...
How to implement a dashboard in a portal
I'd like to implement a dashboard in my CSM portal.But I'm not sure how to go about it.Are there any useful widgets?
Resolved! Non-Prod Cloning: Backup Timing and Sequence Questions
I need guidance or best practices around the cloning of non-production instances.I have a clone scheduled tonight from Production → Test. I understand that the clone is based on the last nightly backup of the source instance (Prod), and that before t...