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Resolved! ServiceNow consultant

Hi everyone,I’ve recently started working as a ServiceNow consultant and I’m excited to learn and grow in this role.I’d love to hear your advice on:What are the most important modules or concepts to focus on first?Any tips or resources that helped yo...

mariusgheor by Tera Contributor
  • 2863 Views
  • 4 replies
  • 6 helpfuls

Resolved! AI/agent-based solutions

Hi everyone,We are starting to experiment with AI/agent-based solutions in our organization and I wanted to ask how other ServiceNow admins are approaching this:What are the recommended best practices for integrating AI tools (e.g., AI Agents, extern...

BiankaK by Kilo Contributor
  • 1562 Views
  • 2 replies
  • 1 helpfuls

Visual task board

 We had a card in the software swimlane assignment group. We moved it to hardware for some reason, at that time i don't want to see the swimlane Software as it don't have any cards.please suggest here.  Thanks & Regards,Sravani Bokkala. 

BokkalaS_0-1751361535147.png
BokkalaS by Tera Contributor
  • 1097 Views
  • 5 replies
  • 0 helpfuls

Legal Service Delivery

Can anyone let me know about the legal profile table (sn_lg_ops_legal_profile), What are all the uses of this table?

ArkapravaR by Tera Contributor
  • 1792 Views
  • 3 replies
  • 1 helpfuls

EXAM

Dear All, New to ServiceNow and want to give give CSA exam, so is there any practice exam.

vasudevan21 by Tera Contributor
  • 1268 Views
  • 6 replies
  • 0 helpfuls

Changing The Name of My Catalog Item

Hello Everyone: I changed the name of my of my catalog item and I noticed that I had to update my flow with the information.   Is there a way that it would automatically update and not require me to complete the change? Thank you in advance. Renee

reneecampbe by Tera Contributor
  • 1807 Views
  • 7 replies
  • 2 helpfuls

Hide Email Attachments and Worknotes

I have to hide Worknotes and Email Attachments and update the banner of certain records based on conditions in Workspace. Trying to implement this functionality using Access Control Lists. Please suggest any other way

KiranmaiP by Tera Contributor
  • 407 Views
  • 1 replies
  • 0 helpfuls

Performance Analytic dashboard with percentages and filters

Hi, i am working on a dashboard with similar visualization as attached but i need percentages in each remediation status group by Manger/ VP then filter need to be there for priority, vulnerability state etc  . kindly guide how to achieve this prefer...

HMR00 by Tera Expert
  • 910 Views
  • 2 replies
  • 0 helpfuls