New ServiceNow shop here. I'm trying to rework our employee termination request item and workflow to limit who can see requests when an employee resigns or is fired. We only want the termination requests visible to members of our HR Approvers gr...
I have a user who reported he is not receiving notifications. I checked his preferences and they were turned off. I turned them back on and issue was resolved. He claimed that he did not touch them. Is there anywhere I can go to find out who and ...
Hi, I have a reference variable with a reference qualifier that correctly displays the fields I want in the dropdown. However, I’ve noticed that the search does not perform a wildcard (contains) search within the reference field. For example, if the ...
I'm using SN to push a message through to our ERP system using an integration spoke and mid server. The message is synchronous, so when we send the XML, we should get an immediate response to the message in XML. What's the best way to set the syste...
This is my first time using 'gsftSubmit'. Until now, I have used 'GlideAjax' to execute server-side processing from the client. However, I would like to use 'gsftSubmit' from now on if it can be handled with a single UI action. Even after looking at ...
g_form.save(); g_navigation.open('incident_list.do');I implemented the above script in a client checked UI action and tried to move the screen after saving the record.However, the record was not saved and the screen moved forward. If you just use "g_...
When you attach a file to a knowledge record, a "Summary of: ..." record is created in the attachment table.This record was a summary of the attachment contents.I was creating a process for the attachment record insertion trigger,so the "Summary of: ...
We have a module My Risks and below is the configuration So the output is this: When they open My Risks it shows all the risks which owner is him/her. However, we received a requirement that if the Entity Owner (owned_by) is different from the Owner ...
Hello friends,I'm trying to import hardware asset data into the alm_hardware table, almost 2000 computers and monitors.As always, I first created the Model for those that were not in the Product Model table first. Some of those models already exist i...
I'm using SN to push a message through to our ERP system using an integration spoke and mid server. The message is synchronous, so when we send the XML, we should get an immediate response to the message in XML. What's the best way to set the syste...
We received a requirement that when risk user click the ALL in the list view, it should restrict them so view all the Risks created by other risk users.Currently, this is the My Risks menu When they clicked ALL, they see all the risks
Hi Everyone,I know we can globally change the number of rows in lists per system property glide.ui.per_page.Is it possible to add a higher number only for a specific group via an acl? This would allow all users to have choices up to 100 but 1 group c...
Hi, I am currently making some changes to problem management and one of which is to change the browser tab title when viewing an existing problem record. Currently, the title is <state> | Problem | <instance>, e.g. Open | Problem | MyInstance. I want...
Hello All, Can you suggest some sites or articles where I can practice / do a mock test before appearing for CSA exam. Thanks,Harshad
Hi all, Currently we have SCCM updating our Assigned to field on computers, and it tends to rotate those users every two days or so. I don't want that rotating out the Assigned to field on the asset, which it is currently doing, but what would be the...
