I have a user that wants read only access - to view tickets submitted and/or fulfilled by a particular group. If I give that user read-only access, they can no longer submit tickets on the service portal. There has to be a way around this. What am...
According to AT&T, they are going to be retiring the email to text and text to email capabilities. Support article: https://www.att.com/support/article/wireless/KM1061254/ We have a case open with support, but curious if anyone has any official word ...
In an on-premise Xanadu installation I'm trying to reduce the amount of log output.There are some questions coming up: 1) How to limit sys_trigger log output?There are lots of entries for sys_trigger in the logs.For example "Flow Engine Event Handler...
I am a platform owner, what should I learn in the university to help me?
I have recently Completed my Servicenow Certification. Can I know the further process to search related jobs on this?
Hi TEam,Can we create custom catalog item to create or to add user / employee in AD usingorchestration.The scenario is like create / add user in AD group using automation.Catalog item owner daily create / add some user list having there EMP id (samAc...
After a recent clone down, I am unable to edit the UX Style for our default theme.Receive message stating 'This record is in the sn-themes application and cannot be edited. The installed application 'sn-themes' is private.'Previously I was able to ac...
What is the best practice or guidance, on the State field for REQ, RITM, SCTASK for when the SCTASK is at Closed Complete, Closed Incomplete, or Closed Skipped? Cause I have a user who is asking why the REQ.State is at 'Closed Complete' while the SCT...
Hi,I'm trying to add a placeholder in the catalog variable. I used the below mentioned onload client script, but the placeholder is not working on the service portal. Please help me on this requirement. function onLoad() {var field = g_form.getElemen...
I want to make a call using Twilio Spoke.I want to check the audio using a test message.Is it possible to create an audio file without making a call?Since calls incur charges, I would like to create an audio file and test it if possible.
Hi All, How will ServiceNow discovery behave when an un-assigned IP (IP which is not assigned to any host) is scanned. What are the errors logged?
I found a previous post about using a Client Script to collapse all containers onLoad. I have put this into place however it does not appear to be working. Has something changed that it won't work in Yokohama? Below is what I have which is very sim...
How can i get the Save button to appear?
The experience team here is interested in improving the support we provide to users getting started with ServiceNow or a new ServiceNow product so you can maximize the value you are getting out of our platform. We would love to hear more about ...
I have this script for UI Action Assign to me: assignToMe(); function assignToMe() { if (!current.active || !current.assigned_to.canWrite()) { gs.addErrorMessage(gs.getMessage('You do not have permission to update assigned to')); ...