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Button control on the preview screen

I want to hide the buttons on the preview screen.What settings do I change to do this?    â†“I would like to hide the two buttons marked in yellow in the image below.  

preview.JPG preview2.JPG
bonsai by Mega Sage
  • 308 Views
  • 3 replies
  • 0 helpfuls

Creating a plan of action to mature ITSM and ITAM.

Pardon me for this question which might appear to come from a novice but I am hoping for some guidance from the kind people of this community. ITSM and ITAM modules have recently been launched and the implementation partner has left. The organization...

iamkurt by Tera Contributor
  • 342 Views
  • 1 replies
  • 0 helpfuls

CSA exam

Hello, I'm planning on taking the CSA exam this week. What release am I taking?

Rayan45 by Tera Contributor
  • 795 Views
  • 4 replies
  • 0 helpfuls

On-Call Schedule calendar .ics file download

Hi, a client of mine had configured OCS and is using the reminder email with a download link that allows agents to download their calendars using the ics files. There is a particular shift (cmn_rota) record that is problematic. It somehow downloads a...

Best Learning Process for Newbies

When you first started your ServiceNow journey what were some of your best practices or what are some things you learned along the way that could help others?

UI action in Service Portal

I have a catalog item about recordings exception. It has variables Length of exception, Exception start date and Exception expiration date.Once approved it will create a ctask. Then if Exception expiration date is about to expire (15 days before the ...

Vengeful_0-1730966777030.png Vengeful_1-1730967068638.png
Vengeful by Mega Sage
  • 255 Views
  • 1 replies
  • 0 helpfuls

Resolved! Transfer Case Agent Workspace

We would like to hide/remove the "HR Compensation Case" COE from the transfer case dropdown choice list in Agent Workspace. How can we accomplish this? The "Employee Relations" COE has already been removed from the choice list in Workspace (done prev...

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Resolved! Capstone Project PDI instance

So I am almost done with the Nxtgen program and I am literally jumping the guns and asking this. We will be doing capstone project coming week I think. My Question is when I go to my PDI I do not see incident management or other modules . Its a blank...

JayAks by Tera Contributor
  • 569 Views
  • 4 replies
  • 3 helpfuls

Resolved! Can I hide this button?

I would like to hide the button from the screen after clicking the preview button below. I would like to hide all of the buttons highlighted in yellow below.Is this possible?

attachedKnowledge_form_preview.JPG attachedKnowledge_form2.JPG
bonsai by Mega Sage
  • 374 Views
  • 2 replies
  • 0 helpfuls