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Flow Designer / Workflow - Need Advise

Hi Team - I am working on Telecom Order Management and need to send the Billing / shipping / logistic details to SAP system using Rest API, so just wanted to know if there is any document available for reference or what are the steps to take care of....

Physical connection port capacity validation

Hi Team, I have senario as we need to create physical connection between A(port-1) & B(port-2) devices.A-----B Lets assume  A & B Device has 10 ports each (P1,P2,P3....P10) I need to create physical connection between A(port-1)--------B(port-1) using...

Vinay2509 by Tera Contributor
  • 245 Views
  • 2 replies
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How to assign to team members in OM

As a SDF Leader, I need the ability to view team members capacity or assigned tasks in progress so that I can adjust their workload accordingly. Is this possible in ServiceNow OM?

Operation on bulk orders

As a SDF agent, I need the ability to reject, place, follow up, schedule and close out orders, track these steps systematically and perform these actions in bulk. Is this feasible using ServiceNow Order Management?

Publishing a Product Offering Catalog

Hello All:This might be a really simple question but I am testing out Service Bridge and wanted to first Publish a Product Offering catalog in the "Provider" instance but the State field is read-only and there is no UI Action to publish it either. Is...

MaheshK by Kilo Contributor
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Resolved! Error handling for update record action in flow designer

Hi Team, I have senario like, I am updating record via flow designer using update record action, where if duplicate record got updated then error will show in flow(duplicate record handled via BR) Now the question here, How to handle error when it oc...

Vinay2509 by Tera Contributor
  • 456 Views
  • 1 replies
  • 1 helpfuls

Resolved! Not able to open CSM/FSM workspace in PDI

Hello All,  I updated my PDI to Washington, after that I couldn't able to launch my CSM workspace and getting this error.  I believe I installed all necessary plugins. Please find the attached images for problem.Can someone help me here??? Thanks in ...

YuvanRajKuma1_1-1710405143593.png YuvanRajKuma1_0-1710405116247.png

Resolved! Multiple PONR scenario

Hello,In the SN official doc, they show an use case with multiples PONR within the same order line.Is this correct? Can you have multiple PONRs? If yes, how? when PONR is triggered, it flag TRUE at order line, thus preventing changes on any product o...

JoshuaChenFX_0-1710258156329.png

Resolved! Uses of Specification Categories

Hello All:I understand what Specification Categories do and how they link to Model Categories to drive the creation of CIs and Assets. If we are not interested in the inventory management and management of the CIs and are using OMT purely for order d...

OMT to TNI (Flow to Subflow)

Hi Team, I need to create subflows to instantiate XYZ (device) I will get 5 variables/values(a,b,c,d,e) from main flow, using those inputs, my subflows has to instantiate XYZ(device) Questions :How to read these variables/values in subflows? Once rea...

Community Alums by Community Alums  
  • 349 Views
  • 2 replies
  • 1 helpfuls