Requested Credit limit
What is the meaning of requested credit limit in relation to serviceNow
Forum Posts
Remediate Duplicate tasks is empty, how to validate a certification task? (task 9)
Remediate Duplicate tasks is empty:while on the path of CMDB certification i had to terminate the instance several times now.After the termination I've encounter task 9, Remediate Duplicate, which required to perform several operation on duplicate ta...
How to prepare for ITSM exam
Community, I'm planning for CIS -ITSM certifications next month,My concern is that I have completed Vancouver version course & need to pay for it in order to get the voucher. But as we know Xanadu version has been released so can I still use the s...
Resolved! ITSM Implementation Simulator: Create a catalog item template (Step b)
Hello Team,I'm performing the ITSM simulator task: Create a catalog item template.I could create a service catalog successfully but on this task, I keep getting an error to available the template for All ACME Corporation employees: I already referred...
Video not showing in Now learning.
I've been trying to do my Application Development Fundamentals on Demand course in now learning but I'm being blocked when the video in the lessons won't show up. As seen from the screen shot below, the vid doesn't show and only the transcript is loa...
ServiceNow Certified Application Developer Voucher
I have completed the ServiceNow Certified Application Developer learning cource on 19th March 2025 and I got the voucher as well but while claiming that voucher it is asking 150 USD $. I am not sure why it is asking like this. And aslo I got 300 cre...
Event Rule Binding || Overriding Default Event Rule Binding for Non-Hardware CIs in Alerts
Hey Guys,I am facing an issue with overriding the default binding in the event rule. The issue is that we are also getting some CIs that are not extended by hardware table, and our OOB event rule is not able to map them in the alert. Eventually, inci...
Resolved! Issue with Choice Dependencies in List
Hi Team,I need assistance with an issue related to choice dependencies.Requirement:I have a field called Category, where "Access" is one of the options.The Subcategory field has multiple choices, and its dependencies work correctly at the form level....
Software Model Edition/Version Condition
We are using SAM Pro and have noticed a discrepancy between the Out-of-the-Box (OOTB) installation and the official ServiceNow documentation. We’re hoping some of you might have insights on this.In the Software Model fields on ServiceNow (cmdb_softwa...
Just passed my CSA Certification exam! Sharing my own study materials and flash cards...
Hello everyone! I'm very happy to share that I recently passed the ServiceNow CSA Certification exam (Vancouver release) on my first attempt and I thought if it was helpful at all I would share back the study resources I created (which in itself was ...
Resolved! LAB instance is not waking up
My dev instance is not waking up, it's stuck Waking up instance for about 2 hours.
SAM Discovery Maps – Question
I have a question regarding Discovery Maps in Software Asset Management (SAM).As I understand it, Discovery Maps are used to link Software Discovery Models to Software Models. When a Software Entitlement is imported, if the PPN for that entitlement e...
Linux Device Discovery Issue
Hi,The Linux device has been successfully authenticated using the test credentials, but discovery is not running.Port Scanned: 22Issues Encountered:Warning:Unsupported shell 'bash'. Supported shells include [tcsh, csh, true], with Bourne-compatible s...
Resolved! Welcome to ServiceNow - Next Experience, Navigation, and Access ​Task (Content) - validation?
Hello,I am beginner learning, and so i starting the Welcome to ServiceNow trainingI try to follow the process, but the SIMULATOR PROGRESS says I don't pass.Furthermore, I send screens for renderThe help say :Did you perform these tasks as Platform Us...
Broken link in Xanadu Sourcee Control lesson
New to Service Now > Source Control (Xanadu)"About this learning module" links to a dead end URL below. https://developer.servicenow.com/dev.do#!/learn/learning-plans/xanadu/new_to_servicenow/GIT_About_sandiego
