Forum Posts
Lost my webassessor account
I have completed my CSA certification when I was in my previous organization. I forgot to transfer my data from my professional servicenow account to personal one. Now, I have joined new organization and not able to login to my webassessor account. H...
Resolved! Where are My Vouchers in the new ServiceNow's Unified Digital Profile Experience
Today the NowLearning portal as well as the My Profile from that portal were updated. I'm unabe to find any section similar to "My Vouchers" as in the previous version of this site, in order to use my CIS-CSM voucher to schedule the certification exa...
Resolved! CMDB Learning
Hi Team,Today, When I tried to login and resume the learning then I got the below error and not able to continue.Kindly help me on this. You are not authenticated to access this content. Reason: {"message":"Requester's IP address does not match the a...
Assessment Simulator Task 2: Favorite a Filtered List
Am I missing something, I followed all the instructions and completed the task yet I am not able to finish the validation.can anyone plz help me with this?
Resolved! ITSM Simulator Lab
Hello, Hoping someone can point me in the right direction for this lab I'm going crazy: Change approvers should have all necessary information on the change request at the time of submission, including: - Requested by - Configuration item - Imp...
to complete CIS data foundations, CSA is mandate to complete eve though I already completed CSA
Hi All,I have an voucher for CIS DISCO which will expire this month.When Trying to register for this exam, it is asking to complete the CIS - Data foundations as mandate.While learning on the CIS - Data foundations course, it is asking me to take the...
Resolved! Training Course Error
I got the below message error in the middle of my training course lesson. I have tried logging off and back on and still getting this error.
Resolved! CIS-CSM Exam Learning Material
Hi, Looking at taking the CIS-CSM exam soon. I've read that the exam asks questions outside of the ebook, is that true? If so, which resources can i use? Or should i stick to studying the ebook only? Thanks
Resolved! Hello world
My first post. After taking my training on welcome to service now and micro-certification-welcome to servicenow. I hope to come back to the post this time next year and see how much I have grown. Anyone has an ideal what I should be doing, while wait...
Two ServiceNow Profiles - Corporate and Personal
For certifications, how to apply the personal profile certifications (CSA / CAD, etc..) to business profile pre-requisite course certifications?
Platform Analytics Task in wellcome to service now course - error message issue
Hi! I’m working on the Platform Analytics Task, but it keeps failing validation despite multiple attempts. The validation error is:“Was a Pie Chart report created from the Priority field of all active incidents? Was there a new title for this report...
Implementation On Demand Course - Job Queue issue
Good morning. I am working through the implementation On Demand Course. There are two spots where the system is replying that a job was submitted or queued and never appears to complete. 1. NPI Story 2 - Configure List and Form Layout - task...
Task - Navigate to User Menu
Hello, I am trying to do my first task and it is asking to navigate to the user menu and to select the system adminstrator at the top right and then select impersonate user. I don't know if I am in the wrong spot or my information is incorrect, but ...
Resolved! CIS-DF Voucher missing
I had a voucher for Data Foundations. It was valid (through 2026) and ready to go. I just went through the CMDBF learning path again to brush up on the content, and now I cannot locate the original voucher. Is this maybe related to the recent program...