Inaccessible app scope
I have these update set problems but the scope that they need to move to is inaccessible so what should I do with these?
Forum Posts
Resolved! Remove Tab in HR workspace
Hi Team, I need to remove create interaction option in HR landing page. I have modified in sys_ux_page_property.LIST and chrome_tab and removed few values. The interaction is hidded but i still see the empty space which is clickable. {"contextual": ...
Email signatures are getting attached when replied from outlook.
Hi Team, Can you please suggest.Email signatures are getting attached when replied from outlook. Images keep on appearing on the Activity Notes in addition to Email updates. Please refer the screenshotThis was Currently we have set these properties t...
Resolved! Can We Embed A Image/Logo To Excel Exports ?
I Have a Task To Create a Custom Export button and Also Do some Styling in the Exporting Excel Sheet Like Logo adding and Coloring the "cells"Is It Possible?
Group Naming Best Practices
What are some best practices for naming groups?In my current project, we are implementing a ServiceNow change request process.We have a group responsible for implementing and approving changes for each product provided by the client (AWS, CrowdStrike...
Resolved! Triggered Discovery
Hello experts we are getting thousands of triggered discoveries everyday that uses only a couple of MID servers. They all use the VMWare Probes only as shown in the attached file.Can you help me find out how and why and what starts these jobs?Your he...
Why is this so difficult? Creating an alert to show when a caller is a member of a particular group.
I have run this scenario in the community, Google and Copilot multiple ways and there are so many different ways this can be done I'm getting confused because each one I try does not work. Can someone provide a script to do the following: When a n...
CAD
Which of the following statements must evaluate to true for a user to pass an Access Control? (Choose three.)A. The user has one of the roles specified in the Required roles related list.B. Scripts configured in the Access Control must evaluate to tr...
Set up delegated development for OOB product
I know it is possible to set delegated developers who can work inside an application scope without admin access, but I wonder how this is set up for OOB ServiceNow products. As I follow the steps as outlined in Delegated development and deployment, t...
Resolved! Fill in risk assessment for change via flow
Hi, Following on from my other question, is it possible to fill in a risk assessment on a change via a flow.
ESC Catalog Item: Download template + upload Excel with inline validation
Hi Community,I’m building an Employee Center (ESC) Catalog Item with this flow:User downloads an Excel template.User uploads the completed Excel.On upload, the system validates every required column and value (types, mandatory fields, allowed lists)....
Resolved! Virtual Agent Not Working and Showing Error Message "There was a problem on my side..."
I turned on Now Assist Virtual Agent in our sandbox instance. The necessary plugins are installed, and I followed the ServiceNow documentation to set up the Virtual Agent on the employee portal: Configuring Now Assist in Virtual Agent. I used the OOB...
What is the performance impact of activating platform analytics plugins on service now instance?
I was going through the documentation of platform analytics but couldn't find anything relevant performance impact of activating platform analytics on a service now instance on customer's end? Does the instance goes slow or any other impact?
Notification keeps triggering even when condition is not met
Hi Everyone, We have an email notification with the condition as seen on the screenshot, we are currently experiencing an issue where this email keeps on getting triggered and sent out whenever there are updates on state of the ticket (in progress t...
