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Resolved! Disable 'Save' button / ui action in workspace

How to remove workspace save ui action, for a specific table upon creation of new record?I came across a requirement where I need to remove the OOTB save button and replace with a custom button where it opens a modal asking to provide a justification...

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Resolved! adding dashboards in service operation workspace

HI team, In Service operation workspace, in home tab, i am not able to see the other oob incident problem change dashboards.Is there a specific way by which we can add those. Kindly help.It is only showing 4  

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Deepika54 by Tera Contributor
  • 598 Views
  • 2 replies
  • 0 helpfuls

Resolved! Catalog item and record producer roles

Hi Community, Can you tell me the best practice on assigning roles to catalog items and record producers? I cannot find anything in the documentation regarding roles, and it implies that teams should use user criteria and not roles for this function....

AnthonyMull by Tera Contributor
  • 981 Views
  • 5 replies
  • 3 helpfuls

Images are copied from Servicenow articles

Hi All,Previously when I copy an article from SNow and paste it ms word it gets pasted along with images/screenshotsBut now it doesn't paste the images, could you please suggest.FYI, we have implemented Advanced Knowledge Management also.

RahulRAJAS by Mega Guru
  • 571 Views
  • 8 replies
  • 1 helpfuls

How to Send ServiceNow Logs to External System (Cribl)

Hello Everyone, We have a requirement to send ServiceNow logs to Cribl. I am doing a feasibility check to understand whether ServiceNow platform logs can be forwarded from ServiceNow to Cribl. Specifically, I am looking to understand:• Has anyone suc...