I am trying to trace down this activity log:I have found that the log is indirectly triggered by this business rule:Where can I look in SN to view how the log was made? Edit: I almost forgot! This only happens when editing the related list of the ch...
How to hide reference (i) icon for a field on Workspace, when the field is read only.
I've created a custom form named "Order Laptop" in ServiceNow. I'm interested in knowing if there's a way to retrieve the URL of this form directly from the ServiceNow Mobile App.If such a feature exists, could you please provide me with the necessar...
Hi !I'm currently using the ServiceNow SPM module and I wanted to know two things :1/ can I change the planned start date in my planning ?2/ how are the approved start dates calculated ? Can me modify them by hands ? Can someone help me please, Thank...
Preview available for the location field of the type reference field on the cmdb_ci_ip_router table, but it is not showing on the form field?
Hi All,I have configured a workflow with custom workflow activity to remove user to a AD group. Workflow shows error,{"result":"failure","error_message":"(& (objectClass=User) (samaccountname=TA1)) could not be foundcan anyone please help.Many thanks...
Hi, I have a requirement in atf to set the date field to be always in future using server side script .How can we achieve this ? Thanks , Tiasha
Hi,I want to build the relationship report in ServiceNow which should display atleast 3 levels in the report. How we can achieve it.
Hello All, Can anyone please help me how to acheive this. i need to store diierence of actual end and actual start field value in total onhold time. It is giving 1 hour 10minutes and 06 second.But it should give only 10 min 06 second. Can anyone plea...
Hello community, I have a requirement to get the history of changes to a particular custom CI field (u_patch_window) for a subset of CMDB CI's (name contains WUSA and update within last 60 days). I have learned that I can filter the sys_audit table t...
Hello Team , I am facing issue in resolving spacing issue in service portal widget.Have tried changing the HTML & CSS code multiple times to fix the spacing issue but no luck .My requirement is to avoid the empty space that is getting occupied withi...
I'm creating a provider notification that is triggered by an event. I'm unsure if it's possible to pass the event parameters to the Next Experience Content of the notification. Is there a way or isn't possible?
Hi Experts' We have license for ITSM Pro and have 'Ansible Spoke' available . This is for ServiceNow to Ansible integration. Q: Do we need to open ports for this communication. Ideally may be I am wrong here it is https 443 and yes port has to be ope...
I need a business rule to close universal requests when the primary ticket is closed
Hi all,Below is my requriment i have already create a function in script include and catalog client script but it is not working as expected below i share script and screenshots Update the oneCatalogUtils Script Include to add a new function verif...
