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Where is this Activity Log coming from?

I am trying to trace down this activity log:I have found that the log is indirectly triggered by this business rule:Where can I look in SN to view how the log was made? Edit: I almost forgot!  This only happens when editing the related list of the ch...

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lonesoac01 by Giga Guru
  • 496 Views
  • 2 replies
  • 0 helpfuls

Obtaining Form URL in ServiceNow Mobile App

I've created a custom form named "Order Laptop" in ServiceNow. I'm interested in knowing if there's a way to retrieve the URL of this form directly from the ServiceNow Mobile App.If such a feature exists, could you please provide me with the necessar...

Sravan33 by Tera Contributor
  • 333 Views
  • 1 replies
  • 0 helpfuls

Can I change the planned start date ?

Hi !I'm currently using the ServiceNow SPM module and I wanted to know two things :1/ can I change the planned start date in my planning ?2/ how are the approved start dates calculated ? Can me modify them by hands ? Can someone help me please, Thank...

b__MarineM by Tera Contributor
  • 414 Views
  • 1 replies
  • 0 helpfuls

AD Group - Workflow activity error

Hi All,I have configured a workflow with custom workflow activity to remove user to a AD group. Workflow shows error,{"result":"failure","error_message":"(& (objectClass=User) (samaccountname=TA1)) could not be foundcan anyone please help.Many thanks...

madhuuuuuu by Tera Contributor
  • 312 Views
  • 1 replies
  • 0 helpfuls

Relationship Report

Hi,I want to build the relationship report in ServiceNow which should display atleast 3 levels in the report. How we can achieve it.

Arun91 by Tera Contributor
  • 681 Views
  • 4 replies
  • 0 helpfuls

Service portal - Widget issue

Hello Team , I am facing issue in resolving spacing issue in service portal widget.Have tried changing the HTML  & CSS code multiple times to fix the spacing issue but no luck .My requirement is to avoid the empty space that is getting occupied withi...

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diNesh_M by Tera Contributor
  • 553 Views
  • 1 replies
  • 0 helpfuls

service catalog

Hi all,Below is my requriment i have already create a  function in script include and catalog client script but it is not working as expected below i share script and screenshots   Update the oneCatalogUtils Script Include to add a new function verif...

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rognomolta by Tera Contributor
  • 333 Views
  • 1 replies
  • 0 helpfuls