Hello Friends,I have a small query,Can we customize assignment Lookup rule which will trigger only once for a particular record. I mean, We have assignment lookup rules configured for incident table for category and sub category. Based on this assign...
I have a request to limit who can create Project Templates to a small project team in my organization. I have attempted to do with Access Control limits to project templates but am yet to have any success. Anybody have advice on how I can accomplish...
Hi team,I have a requirement as below:We are creating new users on customer table from catalog item. While new users are created , they should receive email with a random password auto generated. User will login with the password and they will reset ...
Hello, We noticed some KB articles images are displaying as broken icon like shown in image, can any one share your thoughts what will be the root cause?
The filter in the search bar doesn't work and still returns nothing, do you have any idea where this might be coming from?
I need to move a catalog item from Global to a Scope without copying/duplicating it, as well as preserving the same sys_id. Please let me know if this can be done, thanks.
There are probably two ways to create a change request from a problem record:Please tell me how to use these two separately.・Create from UI Action・Create from related list of problem records
Hello team, we integrate Jira with many CRM, such as ServiceNow, Monday, Asana, Azure Devops and more....We have a process where SNOW users can create a dedicated user on their integration, and this user has the ITIL role added to it.However, it seem...
"When creating a new record, the system needs to verify for duplicates after filling the following fields : Name, Year of applicability . The duplicate verification is done on 2 fields : Nani16_0-1719412950657.png - Name - Year of applicability Optio...
Hi All,I have requirement to disable the user input when we are showing the promoted topics to select.So here I want to show "Please select Option" But not the user promt.Kindly guideThanks
hi i am referring to the sound setting for the audio play back . tried on multiple system and browser no sound at all
I am submitting a record producer from portal and I need to open the submitted form for filling notes and activity How this can be done in ATF Steps
We have a requirement to make our security knowledge database accessable by the Security team only. So we do not want any other admins or any other role to have access to this knowledge base. How can we achieve this?
I want to send notification to callers manager after one hourcan anyone help with this?
How to create a model window that needs to be displayed ion button click in workspace NEXT UI having only ok option. Can you please help
