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Resolved! Can't chat VirtualAgent in Teams

I had chatted until yesterday, but I can no longer do it. I want to know the cause.The portal tab next to you will be displayed properly. Just chat is not allowed...

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NatsukiO by • Tera Expert
  • 2257 Views
  • 7 replies
  • 1 helpfuls

Resolved! Scenario based question

Hi All, Am just started giving interview with 3+ years of Experience. I don't have hands on knowledge so getting stuck in scenario base questions . can anyone help me with scenario based question and guide me how overcome on this.  Thank You !  

Need to add country field in widget

HI Community, I have a requirement, in the screenshot below highlighted ones are the catalog items.In catalog item we have field called country now i need to show that country field in this each widget card similarly the way how price is showingHow c...

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suuriyas by • Tera Contributor
  • 977 Views
  • 2 replies
  • 0 helpfuls

Resolved! Service Operations Workspace Incident Cards Functionality

Hello, I am trying to update the SLA Card for the SOW Incident view: The Bottom card in the blue section. Even though there is an SLA the card is not showing any information. Where is this card configured?Should be showing this SLA information:   

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Scott29 by • Kilo Sage
  • 2073 Views
  • 4 replies
  • 1 helpfuls

Hi, can you pls help me

This question was asked in an interview :we have a catalog form, where we have employee, email, company fields so, when employee field is something then email and company fields should auto populate 

sheddyshiri by • Tera Contributor
  • 1921 Views
  • 9 replies
  • 4 helpfuls

post Rest message script in flow designer

Hi all ,  I am using a REST message with the POST method in Flow Designer. I am sending two input fields: phonenumber and workphone. I have created the REST message, set the endpoint, and configured basic authentication. Below is the preview script I...

Community Alums by Community Alums •  
  • 1133 Views
  • 2 replies
  • 2 helpfuls

Widget flow in service portal

Hi, Need information about widget restriction in service portal.currently we are having 6 clients , in one of the client portal they requested to build the new widget which should be visible to only one client portal .can we do this requirement in th...

BhagyasriCh by • Tera Contributor
  • 1703 Views
  • 7 replies
  • 0 helpfuls