Now Assist for Strategic Portfolio Management (SPM) release notes
The ServiceNow® Now Assist for Strategic Portfolio Management (SPM) application introduces generative AI skills into Strategic Portfolio Management. You can summarize feedback or content in Docs, create stories for epics, generate project insights, create demands through conversations, and quickly gain updates into projects. Now Assist for Strategic Portfolio Management (SPM) was enhanced and updated in the Australia release.
Now Assist for SPM highlights for the Australia release
- Use the demand summarization skill to generate a concise summary of a demand.
- Deliver clear, executive‑ready project status reports using AI.
- Use the AI insights page to view task, milestone, resource, financial, and RIDAC insights for a project.
- Use the goal insights skill to generate insights for goals to gain predictive, actionable visibility into goal health.
- Generate a story for your epic using Now Assist.
See Now Assist for Strategic Portfolio Management (SPM) for more information.
Important :
Now Assist for SPM is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.
New in the Australia release
- Summarize demand records with the demand summarization skill
- Generate a concise, structured summary of any demand using the demand summarization skill through the Summarize button in the demand form. The skill reviews the demand fields and helps create a clear summary of the demand.
- AI-generated project status reporting
- Generate AI-powered project status reports for quick visibility into project health and executive summaries.
- AI insights for a project
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- Use the AI insights page to view consolidated information about project tasks, milestones, resources, financials, and RIDACs.
- Configure the insights to monitor critical project elements, such as financials and RIDACs, for a project.
- Send AI‑generated project insights via email, including financials, RIDACs, milestones, resources, and project tasks.
- Track key project indicators, such as budget overruns, cost variance, high‑risk items, issues, decisions, overdue actions, and change requests.
- Additional admin configuration for the project insights generation skill
- Configure additional settings as an admin for the project insights generation skill. Choose inputs, display and review the changes.
- AI-generated insights for goals
- Generate AI‑powered insights using the goal insights skill to gain predictive, actionable visibility into goal health. By analyzing the goal, goal targets, subgoals, and aligned work, the system delivers data‑driven insights that help goal owners and contributors manage risks proactively and improve goal outcomes. Insights include AI-forecasted status, confidence of achieving the goal, targets at risk, and aligned work or recommendations that have been delayed or stalled.
- Story generation for epics in Agile Development 2.0 and EAP
- Generate a complete user story, including title, description, and acceptance criteria, directly from an epic instead of creating one. By providing one or two lines of context, you can generate a story and edit inline before saving. This skill is available in both Agile Development 2.0 and EAP.
UI changes
- Demand Management UI changes
- The Summarize button has been added to a summary card in the demand form to initiate the demand summarization skill.
- AI-generated status reports
- The Generate status report button has been added to generate status reports with AI assistance.
- Configure project insights modal UI enhancements
- The Financials and RIDAC check boxes have been added in the configure project insights modal.
- Project insights generation skill enhancements
- New admin configuration options are available for the project insights generation skill.
- Project insights email template enhancements
- The Financials and RIDAC sections have been added in the email template.
- Project Workspace UI enhancements
- An AI Insights page has been added to capture AI‑generated information for each project.
- Skill name updates
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- Renamed the Project doc summarization skill to the Project doc generation and insights (Project Workspace) skill.
- Renamed the Planning item doc summarization skill to the Planning item doc generation and insights (Strategic Planning) skill.
- Renamed the EAP doc summarization skill to the EAP doc generation and insights (Enterprise Agile Planning) skill.
- Added the project status generation in Project Workspace.
Activation information
Now Assist features are available with activation of the Now Assist for Strategic Portfolio Management (SPM) plugin. For more information, see Install Now Assist plugins.