Smart Assessment Engine release notes

  • Rversion finale: Australia
  • Mis à jour 12 mars 2026
  • 1 minute de lecture

    • The ServiceNow® Smart Assessment Engine (SAE) application streamlines creating, distributing, and managing assessments. It enables you to create customizable assessment templates with detailed instructions and questions to gather information from assessors. SAE was enhanced and updated in the Australia release.

    Smart Assessment Engine highlights for the Australia release

    • Enable efficient, role-based collaboration by allowing primary owners to delegate assessment sections to subject matter experts (SMEs).
    • Edit published templates quickly with inline edits and built‑in audit tracking.

    See Smart Assessment Engine for more information.

    Important :
    Smart Assessment Engine is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

    New in the Australia release

    Collaboration in assessments
    Starting with version 22.0.0, use granular delegation as a primary owner to assign individual assessment sections to SMEs. Respondents can view the entire assessment for context but can edit only their assigned sections. Monitor overall assessment progress and maintain final review and submission capabilities.
    Quick edit for published templates
    Starting with version 22.0.0, edit published templates inline as a template manager, including edits to the titles, descriptions, and reader roles.

    UI changes

    Create an assessment template category
    Starting with version 22.0.0, the Category Role field in the assessment template category form is replaced with the Category Roles field.

    Changed in this release

    Create an assessment template category
    Allow one or more roles to access a template category with the multiselect Category Roles field.

    Activation information

    Install Smart Assessment Engine by requesting it from the ServiceNow Store. Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.