Healthcare organization table

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • The Healthcare organization [sn_hcls_organization] table stores the details of a healthcare organization in your ServiceNow instance.

    Key features

    • Models healthcare organizations of different types including providers and payers.
    • Other healthcare organizations can be nested within while also being associated with multiple healthcare locations.
    • When a healthcare organization is created, an associated business location is also created with the same name that references the healthcare organization.
    • Contains the Business location field, which references the CSM business location [sn_csm_business_location] table.
    • To associate healthcare organizations with healthcare locations, see Associate healthcare locations with a healthcare organizations.

    For more information on how healthcare locations and healthcare organizations function, see Setting up healthcare locations and healthcare organizations.

    Role required to configure the table: sn_hcls.admin.

    For more information, see Healthcare and Life Sciences data model.

    Table 1. Healthcare organization table fields

    Field

    Data type

    Description

    Business location

    Reference

    The associated business location.

    References the CSM business location [sn_csm_business_location] table.

    Identifier

    String

    The unique identifier of the healthcare organization.

    Name

    String

    Name to identify the healthcare organization.

    Number

    String

    ID number generated for this healthcare organization record.

    This field is read-only.

    Organization type

    Choice list

    Type of healthcare organization you represent.

    The following types are available by default:
    • Clinical research sponsor
    • Community group
    • Educational institute
    • Government
    • Healthcare provider
    • Hospital department
    • Non-healthcare business
    • Organizational team
    • Other
    • Payer
    • Pharmaceutical company
    • Religious institution

    Parent

    Reference

    Parent organization associated with the organization.