Practitioner table

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
  • The Practitioner [sn_hcls_practitioner] table stores the details of a practitioner in your healthcare organization.

    Key features

    • Models a healthcare practitioner data object.
    • Includes the name, gender, date of birth, and contact information like phone numbers and emails of practitioners.
    • Includes a reference to the sys_user entry for a practitioner to log in to a ServiceNow instance to perform tasks.

    Role required to configure the table: sn_hcls.admin.

    For more information, see Healthcare and Life Sciences data model.

    Table 1. Practitioner table fields

    Field

    Data type

    Description

    Active

    True/False

    Option to indicate that the practitioner is associated with your healthcare organization.

    City

    String

    City in which the practitioner is located.

    Country

    String

    Country in which the practitioner is located.

    Date of birth

    Date

    Birth date of the practitioner.

    District

    String

    District of the city in which the practitioner is located.

    Effective from

    Date

    Start date of the period during which the practitioner is authorized to perform in the location.

    Effective until

    Date

    End date of the period during which the practitioner is authorized to perform in the location.

    Ethnicity

    Choice list

    Ethnic group the practitioner identifies with.

    The following types are available by default:
    • Hispanic or Latino
    • Not Hispanic or Latino
    • Unable to report due to do policy/law

    First name

    String

    First name of the practitioner.

    Gender

    Choice list

    Gender of the practitioner.

    The following types are available by default:
    • Female
    • Male
    • Non binary
    • Not disclosed
    • Other

    Home phone

    String

    Home phone number of the practitioner.

    Last name

    String

    Last name of the practitioner.

    Mobile phone

    String

    Mobile phone number of the practitioner.

    Name

    String

    Name to identify the practitioner.

    Number

    String

    Alpha-numeric profile identifier of the practitioner.

    The value is auto-generated and is incremented every time you add a new practitioner to an instance. The initial value for the Number field is PRACT00001001.
    Note:
    To customize the number, define the auto-numbering format for the Practitioner [sn_hcls_practitioner] table. For more information, see Add auto-numbering records in a table.

    Practitioner id or NPI

    String

    Identifier that applies to the person in the practitioner role.

    Prefix

    String

    Part of the practitioner name that is acquired as a title due to academic, legal, employment or nobility status, and that appears at the start of the name.

    For example, Doctor or Dr.

    Primary email

    String

    Email address of the practitioner to which any correspondence is sent.

    Race

    Choice list

    Race of the practitioner.

    The following types are available by default:
    • American Indian or Alaska Native
    • Asian
    • Black or African American
    • Native Hawaiian or Other Pacific Islander
    • Other Race

      Unable to report due to do policy/law

    • White

    Secondary email

    String

    Alternative email address of the practitioner.

    Source

    Reference

    Source system details of an external healthcare system in a ServiceNow instance.

    State or province

    String

    State or province in which the practitioner is located.

    Street address

    String

    Mailing street address of the practitioner.

    Suffix

    String

    Part of the practitioner name that is acquired as a title due to academic, legal, employment or nobility status, and that appears at the end of the name.

    For example, M.D. (Physician)

    Work email

    String

    Email address of the practitioner associated with the practitioner's business profile.

    Work phone

    String

    Work phone number of the practitioner.

    Zip or Postal code

    String

    ZIP or postal code for the practitioner.