Encounter table

The Encounter [sn_hcls_encounter] table stores the information about an interaction between a patient and healthcare providers for providing healthcare services or assessing the health status of a patient.

Key features

• Stores any encounters that a patient has undergone with any practitioner.
• Includes the encounter type, service type, practitioner, location of the encounter, and start and end times of the encounter.

Role required to configure the table: sn_hcls.admin.

For more information, see Healthcare and Life Sciences data model.

Table 1. Encounter table fields

Field	Data type	Description
Appointment	Reference	Appointment marked as fulfilled and linked to the encounter.
Duration	Duration	Time during the encounter that the participant participated. This field is automatically set to the duration between Start time and End time of an encounter.
Encounter type	Reference	Type of encounter.
End time	Date/Time	Date and time when the participation of a patient in the encounter ended.
External id	String	Identifier of the record in an electronic medical record (EMR) system.
Location	Reference	Healthcare location where the encounter takes place.
Number	String	Alpha-numeric profile identifier of the encounter. The value is auto-generated and is incremented every time you add a new encounter to your ServiceNow instance. The initial value for the Number field is ENC00001001. Note: To customize the number, define the auto-numbering format for the Encounter [sn_hcls_encounter] table. For more information, see Add auto-numbering records in a table.
Parent encounter	Reference	Parent healthcare event associated with the encounter.
Patient	Reference	Patient involved in the encounter.
Practitioner	Reference	Practitioner involved in the encounter.
Priority type	Reference	Urgency of the encounter that is used to make informed decisions if needing to reprioritize.
Service provider	Reference	Healthcare organization responsible for the services included in the encounter.
Service type	Reference	Broad category of the service that is to be provided. For more information about the available types, see service types defined in the FHIR specifications.
Source	Reference	Source system details of an external healthcare system in a ServiceNow instance.
Start time	Date/Time	Date and time when the participation of a patient in the encounter began.
Status	Choice list	Status of the encounter. The following statuses are available by default: Arrived Cancelled Entered in error Finished In progress On leave Planned Triaged Unknown For more information about the available statuses, see encounter statuses defined in the FHIR specifications.