Patient Support Services Work ATF (Automated Test Framework) tests

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • The following ATF tests are available in Patient Support Services as a part of the Patient Support Services Workspace ATF test suite.

    Patient Support Services Workspace ATF test suite

    Important:

    Starting with the Yokohama release, Patient Support Services is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported.

    For details, see the Deprecation Process [KB0867184] article in the Now Support knowledge base.

    This test suite for Patient Support Services Enrollment Case ensures that enrollment actions are functional via the CSM/FSM configurable workspace. The following three tests are included within this suite:
    1. PSS - Assigning enrollment case: Assign enrollment case to healthcare agents who are logged-in.
    2. PSS - Updating enrollment case: Update enrollment cases after adding additional comments.
    3. PSS - Close enrollment case: Close enrollment cases after adding resolution details.

    For more information on the Automated Test Framework, see Exploring Automated Test Framework.