Claim header table

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
  • The Claim header [sn_hcls_claim_header] table stores the details of the main claim submitted on behalf of a patient to a payer organization.

    The table has the following features:

    • Stores the main claim submitted on behalf of a patient to a payer organization.
    • Enables including multiple claim lines.
    • Includes the payer, transaction control number, type, status, patient, member plan, medical record number, account number, and various dates and amounts.

    Role required to configure the table: sn_hcls.admin.

    For more information, see Healthcare and Life Sciences data model.

    Table 1. Claim header table fields

    Field

    Data type

    Description

    Adjudicated amount

    Currency

    Adjusted amount paid for the service by the primary payer.

    Billed DRG code

    String

    Diagnosis Related Group (DRG) code for the billed diagnosis-related group.

    Claim amount

    Currency

    Original amount submitted with the claim.

    Date accepted

    Date

    Date when the claim was accepted by the payer organization.

    Date adjudicated

    Date

    Date when the claim was adjudicated for the payment.

    Date paid

    Date

    Date when the claim was paid by the payer organization.

    Date submitted

    Date

    Date when the claim was submitted to the payer organization.

    Fee reduction amount

    Currency

    Difference between the original claim amount and the adjusted paid amount.

    Medical record number

    String

    Medical Record Number (MRN) of the patient as entered in the electronic medical records (EMR) system.

    Member plan

    Reference

    Member plan associated with the patient.

    Name

    String

    Name to identify the claim header.

    Number

    String

    Alpha-numeric profile identifier of the claim header.

    The value is auto-generated and is incremented every time you add a new claim header to an instance. The initial value for the Number field is CLAIMHDR00001001.
    Note:
    To customize the number, define the auto-numbering format for the Claim header [sn_hcls_claim_header] table. For more information, see Add auto-numbering records in a table.

    Paid amount

    Currency

    Amount to be paid by the patient.

    Patient

    Reference

    Patient on whose behalf the claim was submitted.

    Patient account number

    String

    Patient account number as entered in the EMR system.

    Patient payable amount

    Currency

    Amount for which the patient is responsible.

    Payer

    Reference

    Name of the company listed as a payer organization.

    Preauthorization header

    Reference

    Associated pre-authorization request.

    Remarks

    String

    Comments or additional information about the claim.

    Service provider

    Reference

    Practitioner who provided the service to the patient.

    Service provider id

    String

    Identifier of the practitioner who provided the product or service to the patient.

    Source

    Reference

    Source system details of an external healthcare system in a ServiceNow instance.

    Status

    Choice list

    Status of the claim.

    The following statuses are available by default:
    • Active
    • Cancelled
    • Denied
    • Draft
    • Entered in error
    • In hold
    • Paid
    • Suspended

    For more information about the available statuses, see claim statuses defined in the FHIR specifications.

    Transaction control number

    String

    Unique identifier of the claim in the payer system.

    Type

    Choice list

    Type of the claim.

    The following types are available by default:
    • Institutional
    • Oral
    • Pharmacy
    • Professional
    • Vision

    For more information about the available claim types, see claim types defined in the FHIR specifications.