Enable localization for a survey

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Enable a survey user to take a survey in multiple languages.

    Before you begin

    Role required: admin or survey_admin
    The plugin for the language that you want the survey to be available in should be installed.
    Note:
    Localization is applicable only for public surveys.

    Procedure

    1. Navigate to All > Survey > Administration > Properties.
    2. Enable the Enable/Disable whether to show language picker when a public survey is taken (show_lang_picker_for_publicsurveys) property.
    3. In the System Settings window, from the Language list, select the language that you want the survey to be available in.
      Note:
      The Language list is available only when a language plugin is installed.
    4. Navigate to Survey > View Surveys and open a public survey.
    5. Enter the translated text for the survey title, questions, and answers.
    6. Save and publish the survey.
      Note:
      The localization is also applicable in Service Portal if the Assessment Properties Allow survey link from email to open in service portal view (applies only for surveys) (sn_portal_surveys.sp_survey.email_redirection) property is enabled.
      • The survey is available for survey users in the translated language.
      • Users can change the language of the survey using the language picker.