Configure datacenters for Cloud vs Non-cloud resources in Service Graph Workspace

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • The Cloud vs Non-cloud resources chart in the insights view in Service Graph Workspace determines which CIs and service instances (application services) are stored on a cloud and which aren't in the organization. In addition to base system classifications, you can add cloud vs. non-cloud classifications that reflect specific datacenter deployments in the organization.

    Before you begin

    Role required: sn_cmdb_admin

    About this task

    The Datacenter Types [sn_cmdb_ws_datacenter_type] table stores datacenter classes with a classification of being used as a cloud storage or not in the organization. The calculations for the Cloud vs Non-cloud resources chart in the Insights view in Service Graph Workspace, reflects on the datacenters in that table and their classifications.

    CIs are counted as non-cloud mainly if either of the following conditions is met:
    • The CI is not associated with any datacenter.
    • The CI is associated with a datacenter that is classified as non-cloud in the Datacenter Types table.

    In the base system, the Datacenter Types table contains several common datacenters. For example, the Azure Datacenter [cmdb_ci_azure_datacenter] class is classified as 'Cloud'. Therefore, the Cloud vs Non-cloud resources chart includes in its calculations and bars the Azure Datacenter [cmdb_ci_azure_datacenter] class.

    Procedure

    1. Select All.
    2. In the Filter navigator, enter sn_cmdb_ws_datacenter_type.list to access the Datacenter Types table.
    3. Select New and fill out the Datacenter Type form for a datacenter that is used in the organization.
      Field Description
      Datacenter class A child class of the Logical Datacenter [cmdb_ci_logical_datacenter] class which is used in the organization.
      Type Classification that reflects whether the specified Datacenter class is being used as cloud storage or not.
      Cloud Provider Custom label for the cloud provider.
    4. Select Submit.