Use filters to specify which nodes should appear on a map

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Customize the map to focus on the CIs that you want to work on by filtering out (hiding) irrelevant CIs. You can filter by layer count, CI class, relationship type, discovery source, location, and CI ownership.

    Before you begin

    Role required:
    • To access maps: sn_cmdb_user, sn_cmdb_editor or sn_cmdb_admin
    • To access maps with operational service instances: app_service_user, and sm_user or sm_admin
    • To access maps with operational and non-operational service instances: app_service_admin, and sm_user or sm_admin
    • To access and view related items: itil

    About this task

    When a user applies a shared preset or a user preset, all filter settings are overridden. Filter attributes from a shared preset or a user preset that don't apply to the current map are listed in the Unused filter attributes section of the filter panel. The order of filter-setting precedence from the various sources is as follows:
    1. user presets
    2. shared presets
    3. shared presets that are defined in a Unified Map shared presets profile
    4. class profile (Class profiles contain only layer settings and are defined in the Node Map Profiles related list.)
    Note:
    Filter settings that would filter out the home node might appear in the list. You can't, however, filter out the home node even if it meets filter settings.

    Procedure

    1. While working in a map, select the Map filter icon and then select or clear criteria in any filter category.
      Only attributes of elements currently on the map are listed as filter criteria. Attributes that don't apply to the current elements are listed in the Unused filter attributes list.
    2. Close the Map filter panel.
      • A dot appears on the Map filter icon to indicate that filters are applied.
      • To expose filtered CIs and relationships on the map as dimmed view-only images, select the Show filtered items icon .
      • You can save filter settings for reuse. For more information, see Create or manage a user preset.
      • Maps show up to 250 CMDB elements. Remaining elements are truncated and don't appear on the map.

    What to do next

    To apply the home CI's default filter settings, select Reset filter.

    Admins can save filter settings as a shared preset that all users can apply. For more information, see Create or manage a user preset.