Request additional attributes for new CIs

Integrate a request for specific CI attributes when manually creating a new CI in your workspace. Then, when creating a new CI in the respective workspace, users can enter values for the requested attributes, as appropriate for the new CI.

About this task

Creating a new CI is an experience in Service Graph Workspace which you might be integrating into another workspace. Within Service Graph Workspace, there are default settings for some of the behaviors of the create CI experience. However, you can use configuration identifiers to customize some of those default settings for Service Graph Workspace or other workspaces. For example, you can customize the list of attributes that is requested for the new CI.

Requests for additional attributes for new CIs are stored in the CI additional attributes config [sn_cmdb_ws_ci_additional_attributes] table which is part of the configuration identifiers framework. Therefore, to manage requests for additional attributes in your workspace, you must use config identifiers. By default, the CI additional attributes config table contains a single entry for Service Graph Workspace, that applies to the entire CMDB hierarchy. Any workspace or class without a direct config identifier for additional attributes, uses the default entry.

For more information:

• About configuration identifiers, see Configuration identifiers framework.
• About the experience of manually creating a new CI in Service Graph Workspace, see Create a CI manually in Service Graph Workspace.

Before you begin

Role required: sn_cmdb_ws.config_editor

Procedure

1. Navigate to All and in the navigation filter, enter sn_cmdb_ws_ci_additional_attributes.list to access the CI additional attributes config table.
2. On the table list view page, select New and fill out the form.

   Field	Description
   Config identifier	Name of a configuration identifier from the Config identifier [sn_cmdb_ws_config_identifier] table. The default value of 'Default' is used as a fallback for any workspace without its own config identifiers.
   CI class	Class for which the specified additional attributes will be requested when creating a new CI.
   Active	Option to activate or deactivate the request for the additional attributes when creating a new CI.
   Additional attributes	List of class attributes that will be requested when creating a new CI of the CI class.
   Apply to hierarchy	Apply the request for additional attributes to all classes descending from the specified CI class.
   Feature	Pre-set to 'Create CI'.

3. Select Submit.

Result

When manually creating a new CI for the specified CI class in the respective workspace, users are requested to enter values for the specified Additional attributes on the Additional attributes page.