Add Request Changes to a demand

As a demand manager, you might create a request change as the outcome of the action taken to resolve an issue or mitigate a risk. The request change might result in changing the demand's scope, resource requirement, cost, or schedule to minimize the impact of a risk or issue.

Before you begin

Role required: it_demand_manager

Procedure

1. Navigate to All > Demand > Demands > All.
2. Select the demand to which you want to add a request change.
3. From the Request Changes related list, click New.
4. On the Request Change form, fill in the fields.
   For a description of the field names, see Request change form.
5. Click Submit.

What to do next

Associate the request change with your existing risk, issue, decision, and action records so you can track dependencies and recognize trends for future. For more information, see Associate existing RIDAC (risks, issues, actions, decisions, and request changes) records for a demand.