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Webinar

Virtual Agent Implementation Readiness

Now available on demand

Streamline Virtual Agent Implementation

ServiceNow Virtual Agents can improve customer and employee experiences by helping users help themselves through natural language interactions and real-time automated resolution. Because the way you will use Virtual Agents is unique to your business, you need to plan for an implementation that addresses your specific needs—while still capitalising on proven best practices to help you get up and running on a timely basis.

Join Kristine Iotte and Matt Train from ServiceNow to learn how to prepare for your ServiceNow Virtual Agent implementation to ensure that you deliver personalised experiences for each user, while lowering costs and handling higher volumes of routine tasks. Items on the agenda include:
  • Preparing for a Virtual Agent Implementation
  • Choosing OOTB Conversations
  • Virtual Agent Resources
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