I have a question around Resolution codes on a case and the client wants the below codes which I have configured on the choices dropdown below. The client wants another option called ‘Resolved’ which is the default value and not part of a label. So i...
Hi All , Everytime i write Catalog Onchange cleint script i get Error as ' There is a JavaScript error in your browser console ' ,Could you any one let me know the issue . My Requirement is a message ( Hi Urgency 2 ) should come in service portal w...
This is the ui page that i have created in the ui based on the city of user i am trying to get the details as below , as per the script i am able to get the details of user column but i need to populate country and email of that user as well can any...
Hi i have an issue with a Write ACL on Agent workspace, it is working fine in the native UI, but not functioning in Agent Workspace.I have created a new custom field "u_active" on Attachments table to mark the attachments inactive. Anyone can mark th...
Hii,I have created url type field on form and I am passing hyperlink text into that field ..its working fine on form but when i called this field in notification it is displaying as plain text instead of url.Can anyone help me on this.
Not able to select the Table Name (Both OOB and Custom tables) while creating Archive Rules. Few tables are showing Greyed out and not able to select those. Do we need to enable some functionality in Table to allow creating Archive rules.
Hi,I have two separate, but related questions that I hope someone can assist with. Both relate to Surveys: BackgroundWe plan to survey users in the customer_contacts table for general feedback on our organisation (i.e., not task related) Only a small...
Hi Team, I have a requirement that if a Customer is creating a case then that case should be routed based on the Customer language. Ex: The Customer has selected English, Japanese, Chinese as his language and create a case then that Case should be ro...
Hello, I'm fairly new to ServiceNow. I was wondering if it would be possible to have an announcement banner on my csm agent workspace? I'm building out my homepage using ui builder and I don't see a component to utilize? I want to be able to display...
how to export a flow designer flow to another environment
Hello, Im new with UI Builder for workspaces, but getting into it piece by piece. What I've been struggling is that the design of a page is not ready when you start building it and adding containers and components. There may be need to reposition com...
Could you please advise if assets were loaded before a contract how do we link the existing assets to the contract?
I have a requirement to get sys_user table records to customer_contact table. All the records from user table should be present in customer_contact table as well. Please help me understand how this can be achieved. Thank you
Good day all, I was hoping someone is able to help me with this question I've ran into.I'm currently busy converting a PowerShell module we use for a previous CMDB system we use into a ServiceNow version.I'm using the REST API version 2 for this. Now...
We have a requirement to provide the option for the users to download the content of a portal widget to a downloadable file .pdf. The functionality will be provided through a button available on the portal page. Can you please share ideas if someone ...