Hi Community i have used -below API to generate document task or generate PDf dopcument without participant. for Incidentrecords.new sn_doc.GenerateDocumentAPI().generateDocumentForTask(recordId, documentTemplateId, pdfName); The document template ...
Hi Everyone,I've been working with the CIO Dashboard plugin recently and encountered two issues that I need help resolving:Dashboard Visibility Issue:When I assign a user to a group that has the sn_ciodashboard.ciodashboard_user role, the dashboard i...
Hi Experts, I want to create a sc_task record in Search Result Display Configuration. currently the table does not let me create new records. Has anyone done anything similar before?
I'm trying to update the error topic with a custom topic to fallback instead of displaying the error. However, the Now assist chat experience is not updating even after selecting and saving the new topic. After saving it somehow it falls back to err...
I’m working in Zurich CSM Workspace on the Case record page.I want to limit the number of visible top navigation tabs to only 4 key tabs (for example: Details, Customer Information, Customer History, Draft Emails). All other tabs (Work Orders, Tasks,...
Hello,I have a table where the "Display name" is automatically shown as "name - company - environment", and the Display field is set to true. I do not want to change this configuration.However, I am using this table as a reference field on another ta...
Hi All,How to Integrate ServiceNow with MS Teams and a MS Teams icon should be infront of caller field on an incident form. On click of Teams icon it should start teams chat with caller by assigned to person? Thank you!
Hi Team, I am working on ATF in Zurich release for an GRC module. I want to impersonate a user that is referenced in a field from a previous step, where I had opened a form using ATF. Please find the attached screenshot for the same. Also, please ass...
Hi everyone Im just testing notifications that are getting triggered from a scheduled job this is how the notification looks like and the email belowIm passing a table to event.parm2 through schedule job and event queue also pls ignore the headings A...
I have two date fields that i am mapping in my Tranform map the source date field has the following format - mm/dd/yyyy <time> there is no existing date format in ServiceNow that matches that. Also i need it the instance format - yyyy-mm-dd<time> I...
I have a request to add more details to the emails that send out from ServiceNow. What I would like to do is add the variables on each Catalog Item in the body of the email that gets sent out. We currently have an email that sends out that gives gene...
I have created a post-chat survey which works however it appears every time the chat is ended. I wanted to customise the frequency in which it appears to the same user so I created a trigger condition however this doesn't work, and the post-chat surv...
Dynamic Filter Options allow you to use JavaScript logic in filters instead of hard-coded values. This is very useful when filter results should change based on the logged-in user or business logic. step 1)Create a Script Include that returns an arra...
Can anyone explain UX Page Properties - chrome_header and chrome_footer in the Workspace. and its purpose.
Is there any actual serious documentation anywhere for the UX Page Properties? Or has anyone made a serious sample library? Taking pieces from the templates, a few posts, some rudimentary tutorials, I can make a menu of sorts and a header. All I want...
