Hide subToolbar for Project Workspace

Hi  In project workspace there is a record page whenever from list i open any record Project Workspace Subtoolbar become visible there is a property of it in which i have mentioned my page id as well still its not workingIts working fine for my anoth...

Issue with application service.

I'm facing an issue with an application service let say "XXX". These are the issue mentioned below:1) There is no relationships for this application in scv_ci_assoc table.2) The view map button is disabled.3) Application won't open in the CSDM view.4...

Need to find the similar incidents based on short description or configurtion item.

Need to find the similar incidents based on short description or configurtion item. If found the similar incidents create a problem ticket with those incidents numbers and ci value. And attach the incidents and ci's in the related list of the problem...

Jira Integration with Scope API Token not working Using basic authentication (API token with scopes)

Can you please share the list of scopes should be selected while creating the API token. I want to fetch Jira issues, projects and create issue

Giving Import/Export XML Privilege to user_admin role

Need to give user_admin ability to import/export XML group records they've created to other instances. From what I've configured they now can see Import XML but get the following error: Unable to upload file due to security restrictions Also, they ca...

Fortinet Network devices and ServiceNow Integration or Discovery

Hi Everyone , I have a requirement that all Fortinet network devices to be available in cmdb CI table. Could anyone please let me know how can we achieve this do  i need to do integration or  using discovery this can be done. @Sysop @Ankur9 

Scheduled jobs to trigger notifications in vulnerabilty management

these are the notifications , this are getting triggered by an event , on the event its written these are getting triggered by scheduled job , how can I find which scheduled job is triggering this ?

Color coded dates in a calendar/date picker widget

Hi Team, We want to implement date color-coding based on availability. For example, when users check for available dates, fully booked days should appear in red, making it easier for them to select only the available dates. I’ve searched for examples...

Need help on building CSAT report for incidents

Hello Experts, I have to build a new CSAT report for incidents, I am bit confused on the approach.   Please suggest, what tables should I consider as I want all the questions to be visible on the report.

Adding the 'description' to Catalog Item cards in catalog

When I go to the Service Catalog and click on something like "Software" When you look at the category you see the 'name' and the 'short_description' displayed name = adobe workfront short_description = software request - Adobe Workfront I don't want ...

How to change the logo of servicenow?

can we customize "Unauthorized Change Task"

Hi Experts,  Can we customize - "Unauthorized Change Task" only for specific classes and specific attributes ?In case yes, could you please share the steps of the customization ? Thank you.

Where to view the script/process of a Playbook activity action?

Hello devs,I’d like to ask where I can view the script or logic that handles the Playbook Action button. When I check the record for the Action button, I can only see the configuration details, but not the actual process or script that executes when ...

Add Base URL to URL type field

Hello Experts, I have created a URL type field on the custom table/form. And, the value comes into it is from external data source that will have Ticket number. Now, If I click on that ticket number, I want it to be routed to the external tool that h...