Ever had the requirement of conditionally making the attachments mandatory on the portal catalog item page? There is the attachment variable but I've seen business reject it as an option more often than not and there are multiple posts on the commun...
Hi All, i trust this email finds you well.1) i have a request to track ports used by the db instance (sql, mysql, mongodb, etc). I noticed there is a field called "TCP ports" which is a string field and can store multiple port numbers separated by a ...
I want to create a new further category field in the incident form which contains a list of choices the users can select from based on the category software but the user should be available to select multiple at the same time. Is it possible to use l...
When generating a PDF using the Generate PDF UI Action, the preview correctly displays all the expected information. However, the final PDF omits some details. The issue appears to stem from one of the Description field entries, which is quite long a...
Hi Community,I’m working on a requirement for a record producer in Service Portal where:There is a reference variable called Subject Person (points to sys_user).If the selected user’s country = India, then at least one attachment must be added before...
is it possible to create a custom table and configure an email notification to trigger to assignment group once any request is been submitted from the custom table, the client does not want any RITM or Task to this custom table. I need to configure e...
Hello Devs,I would like to ask how to resolve this issue that I am facing right now, I was configuring a Now Assist Skill Kit with an AI search while recording it in an update set. There were 13 AI Search Profile created and recorded in my update set...
BackgroundServiceNow provides the Process Flow application, that allows system admins to configure a visualization of where a record is, in its process lifecycle. This is easily visible on an OOB instance, looking at CHG management: In a recent proje...
I need to hide the JSON file type option in the "Export" feature of the Service Operation Workspace (SOW) for all tables. Currently, I know we can disable the entire export option, but I don't want to do that. I only want to hide the JSON option from...
Let me provide more detail.I need to schedule a task to run weekly at a certain time on a certain day that go's to an\ assignee to complete some work. Once that work is complete and the task is closed, I need to send an email to a manager to let the...
Introduction: Creating calendar invites for Outlook through ServiceNow can significantly streamline the scheduling of meetings and events. This guide will walk you through the steps to set up an iCalendar event and trigger it via email notification u...
i tried in following way but when i RUN report 0 records where displaying, when i run same script in background script i am getting desired out put after printing. Please suggest. please find my screen shot and script as below
Hi, I have a Catalog Item where the price is being build based on choices in select box variables. I want to display a variable if the price reaches above a certain treshold. From my understanding i cannot get the price of a select box variable cho...
Hi All,I'm facing an issue in Workflow Approval User activity. after Approving the Approval Request, Workflow Approval User activity is ot returning any result and not moving to the next activity. What could be the reason behind this? How to solve th...
I created a update set with modifying formlayout just added watch list and worknotes list to the form in dev env.when we moved the update set to test i cannot see the watchlist and worknotes list on my form......can someone help me out with this........
