Per ServiceNow KB0814683, Catalog UI Policies are not applied to the variable summarizer on approval records, and this is expected system behavior. However, our approvers would prefer a more streamlined view that displays only the information relevan...
I have been try to add assets (alm_assets) to "Glob al Search", but I haven't been successful.So far, I have completed the following steps:1. Created a record in sys_search_source:2. Linked the record in m2m_search_context_config_search_source:3. Con...
Hello Everyone, I want list of all the ESX host and virtual machines running on it.I am not sure how to check which VM's are running on specific ESX host.Is there any way to do this? I am seeing there are table's VM instance , VMware instance but no...
Hi Team , When incident is reopened from Portal - Additional comments should get mandtory asking that "provide reason for reopeneing this incident ' . @Ankur Bawiskar @Ehab Pilloor Need your help here Ehab Pilloor
Hi All, I am working on an integration between ServiceNow to Planview for user provisioning. User is getting created in Planview. I have configured this by using soap message and a flow. Does anyone know how to grant permissions to the newly created...
Hi everyone,I'm encountering a critical issue with the functionality of Knowledge Blocks due to the rules governing their access. Here’s my situation:I have a knowledge base (KB001) where the "Can contribute" section/tab is assigned to an assignment ...
Hi there,We will be implementing EAP and CWM workspaces on next month and we need to make sure the Kanban boards are working properly.Some requirements are about mandatory fields to validate before to change states. UI policies works OK for form view...
Hello, What is the best way to disable servicenow accounts for users inactive in Active Directory? Is it transform map or business rule? I have read about creating the UserAccountControl as a field and mapping that field. Please advise.
Is there a way to move an ATF test from one application scope to another one ? Thanks.
I recently had a customer reach out to me asking if Oauth was supported in Studio when linking to source control. The answer was/is no. That sent me on a journey to understand why, and what other options there were. I've attached a white paper I put ...
SpoilerWe are hosting the Amazon Connect chat widget in the ServiceNow CSM Portal using the out of the box script provide via the UI and have followed these steps:https://docs.aws.amazon.com/connect/latest/adminguide/add-chat-to-website.html#customiz...
Will Theme builder ever be able to edit custom themes so the tools to fix accessibility issues can be used on existing themes?
Hi all, Is there a way to move the changes from one application scope to another one ? Any pointers will be helpful. Regards,Sandhya
We have Integrated with Microsoft multiple tenants to fetch Software data (Subscriptions).Using SAM-PRO- Direct SaaS Integration profiles, this integration has been done between ServiceNow and different tenants. However , It has been observed that Su...
Hello all, I see that my PDI stays offline and I cannot bring it back online. Two days ago it was working fine , not sure what happened.
