Hi,On the project task table, I have made changes in its dictionary by removing the choice of None. It was a dropdown with none and I changed that option and want it show default value always which is Opex. In Classic view, it works fine. But in "Pro...
My Personal Developer Instance (dev226319) has been scheduled for automatic reclamation due to inactivity. However, I actively use this instance every day for development, including creating tables, records, business rules, client scripts, Script Inc...
Can someone help me where i was going wrong. i was trying to trigger an event but for some reason it is not working
Hello ServiceNow Support Team,I am currently unable to access my Personal Developer Instance dev390436.The instance status is showing "Hibernating", and a banner on the Developer Portal indicates:"Your PDI is temporarily hibernating due to an infrast...
PDI is temporarily hibernating due to an infrastructure issue
Hello ServiceNow Developer Support,I am unable to access my Personal Developer Instance.Instance Name: dev304110Release: ZurichIssue:My Personal Developer Instance has been offline for more than 24 hours.Whenever I try to open the instance from the D...
Hello All,I have a requirement for creating a dashboard. I need to add two widgets/ reports in it that will give me the average time of the incidents. 1. Incident average time till the assignment to the X group -Let's assume that incident was opened ...
https://dev267376.service-now.com/ im using this id which is not wrking Your PDI is temporarily hibernating due to an infrastructure issue. Our team is working on a fix now. Learn more
Hi Community, I'm facing an issue reported by my client. In a list view, after selecting a value in a field and pressing Tab button, the cursor does not move to the next adjacent column. Instead, it stays on the current field (or behaves unexpectedly...
We have a requirement to improve CMDB data quality by reducing "Unknown", blank, and non-standardized values across all principal classesI would like to understand whether ServiceNow ITOM Discovery can help address this requirement. Specifically:Can ...
Hello Everyone, The Infra team is managing tags for Cloud Hosted VM in Azure Portal and through SG-Azure, the tags are discovered either as a VM Instance or Cloud Resource. The requirement is tags are stored in cmdb_key_value table. How to copy those...
Is anyone else's PDI stuck in "Waking Instance..."? I also see the message: "Your PDI is temporarily hibernating due to an infrastructure issue. Our team is working on a fix now." Is this a known ServiceNow outage, or should I restart my instance?
Hi Team,I created Health and Safety in My Action Items in the ESC Portal. When I click on Health and Safety, it displays all tasks. However, I want it to display only Health and Safety records.Could you please help me with a solution?
I have a questions regarding Agent Chat in Workspace after transferring a chat between agents: Agent 1 (English) transfers a chat to Agent 2 (Dutch).Messages sent by Agent 2 are displayed in Dutch for Agent 1 and are not translated to English.How...
After Agent 1 transfers the chat to Agent 2, Agent 1 remains in the conversation and is unable to leave the chat.Is this expected behavior, or is there a configuration that allows the transferring agent to exit the conversation after the transfer?