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New Hires logon for Pre-onboaring without IP restrictions

How can I configure HRSD to allow new hires to complete Pre-Onboarding tasks from personal mobile devices at home (via 5G or Wi-Fi) without being blocked by IP restrictions, while maintaining security policies for existing employees I am implementing...

HyunS by Giga Contributor
  • 1061 Views
  • 5 replies
  • 0 helpfuls

transfer case fields custom in hr agent workspace

Hi Experts,I have a requirement to change the transfer hr case "new hr service" field type on the hr agent workspace from choice list to auto complete text to the same hr service names. please see the attached screenshot.snow HI, answered me to custo...

Firas Kh by Tera Expert
  • 1374 Views
  • 5 replies
  • 0 helpfuls

Resolved! Playbook role for non admin users

What role can I give process owners to build Playbooks that doesn't allow them to create and update records from the Playbook or other automated activities? I saw in creator studio the user doesn't have this kind of access in the Automations phase.

Resolved! Move email to newly transferred Case

Hi Team,When HR case is moved to different COE and existing HR case is cancelled, when user sends email to existing HR case that is cancelled, copy that email to newly transferred case. How to achieve this?

preethigovi by Tera Contributor
  • 484 Views
  • 3 replies
  • 1 helpfuls

Resolved! Customizing Icon in the Change form

Hi, I was trying to update the icon info based on state changes: For Ex: In the description field i wanted to show help icon with some text 'abc' when state is 'New' And For the same description field i wanted to show help icon with some text 'xyz' w...

Resolved! Enforce unique profile business rule

Hi Team, What is the purpose of this Enforce unique profile BR, we are trying to update user profile via transform map but for that specific user its errored out as Operation against file 'sn_hr_core_profile' was aborted by Business Rule 'Enforce uni...

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preethigovi by Tera Contributor
  • 545 Views
  • 2 replies
  • 0 helpfuls

How to hide or default CoE value on Case creation in HRSD?

Hello, At our company we only use the HR Case CoE value, which is why the requirement came to have it defaulted to this value, as we don't use the others. i know how to disable the others, but even by disabling they would still need to select the val...

gej00m by Tera Contributor
  • 659 Views
  • 3 replies
  • 1 helpfuls