I have 3 HR items (A, B, C) each with its own HR service, variables, approvals and tasks. I have another item X, which in turn has its own variables, approval, tasks. Depending on one of X's question choices, I want to allow users to either request X on its own or add one of A, B or C.
A, B or C can still be requested on their own, but if combined with X, there are extra approvals and tasks needed
Do I need to add the variables from A, B or C into X as well or is there another way to combine the requests? I tried creating an order guide, but HR cases don't have the request/ritm/tasks relationship so there is no link between the HR case for X and the other items. The HR notes only seem to mention order guides being used if IT items needed to be requested.
I also tried creating a lifecycle event, but when I add an activity type of fulfiller and set the fulfiller activity to Catalog Item, it only allows me to select service catalog items and not HR items.
