Hi ,The requirement is to make read only/disable the requested for field in the order confirmation page for a particular catalog item (i.e. it should not affect other catalogs). Please suggest some ideas to implement this functionality. Thanks in adv...
How to modify the subject line of Notification ? I want to change the subject line on basis of a field present on another table . I referred the post below but not getting where exactly to call it https://community.servicenow.com/community?id=comm...
Hi All, I am using a display business rule on sys_user table to check for certain roles and then display alert message based on User ID of the opened record. How can we check the User ID value of the current record? Regards, Archana
How to hide variables on a SPECIFIC SCTASK. This is a request with a multiple sctask and I just wanted to hide it only on the second task
Hi All, Can any one help me with the below : If any Normal changes that are submitted for Approval (Authorize State) , which is not fully approved prior to the Schedule window (Planned Start date), then the corresponding change must be Reset (Resched...
Hi, Does anyone have a design document for Cange Management, please? Need doc, not a link to ServiceNow docs. Kindly help. Regards Suma P.
I have defined a Change Model consisting of: Scheduled ->Implement, Pending Customer Pending Customer-> Scheduled, Implement Implement-> Review, Pending Customer When I transition my change request into Pending Customer State, The state field shows '...
Hi All, I have a reference field in my catalog form, on choosing of values fetching data from another table. Here I have duplicate names for some records but case sensitive is different. So I just want to get result data only to the name which I pass...
Hi Team, We have recently installed the plugin called Workforce Optimization for using of shift management process in agent workspace. But when I click on calendar option after some time always showing this below error. If anyone knows please let us ...
Hi All, My "CMDB Health" Micro-Certification score is 83% can anyone tell me how I can submit the tasks. I am not able to see any submission related link. Thank you for your help.
Need to remove Assign Tag and Remove Tag options from the choice list in a custom table of a scoped application.(Except elete all options should be hided in the below screenshot). Please do needful
Hi All, I have create one report for Visual task board card table as admin and declare type as area and continue with by default style of x-axis and y-axis declared now i am facing one problem i am getting different views of x-axis for itil and admin...
Hi All, I have created a problem ATF , where i want to link a incident in Problem Record. I was able to open the related link EDIT button and Slush Bucket is opened , but i can't select the options(Incident) in that .Can anyone know how can i slecv...
On Incident Number I have created a field called Unique ID (Which is reference field and is coming from another table). My requirement is when I search for the incident using this Unique ID via global search I need to open the respective incident. Ca...
i have a pdf attachment, want to send that attachment in notification created notification in workflow how can we achieve this