Allow only Alphanumeric values and special characters _ - @
Catalog variable "username" should allow alphabets, numbers and special characters only _ - @
Forum Posts
Best Practices: multiple location tables?
My organization (a university), has previously tried to enforce using a single location table, under the presumption that simpler/a single source of truth is better. This has resulted in our location table essentially being a record of room numbers, ...
Modifying Attachment paper clip icon UI Page
Hi, I want to modify the UI page related to attachment paper clip icon specifically for sc_req_item & sc_request table and not for other tables. Is there any way I can override the changes for these 2 tables not globally. Best Regards, Ram
Resolved! g_form.showFieldMsg not working in catalog ui policy script
g_form.showFieldMsg not working in catalog ui policy
Resolved! Do we have a release calendar available or how can i have release calendar developed with maintenance schedule similar to change calendar?
Do we have a release calendar available or how can i have release calendar developed with maintenance schedule similar to change calendar? we have a requirement to display the Releases happening every month with the maintenance schedule or holidays...
How can I hide the author field from a knowledge article?
I am trying to hide the 'Authored by.." information when users are viewing knowledge articles. I have tried 3 solutions. "Plan A": I commented out the necessary code within the "kb_view" UI page. "Plan B": I set the "glide.knowman.search.show_author...
Auto-refresh capability on Dashboard ( No Web plug in please)
I am new to ServiceNow. I have built a dashboard. I would like to enable Auto-refresh or get the real-time data to the dashboard. I see few related discussion already on this topic. All ends up suggesting a web plug-in to achieve the auto-refresh whi...
Resolved! Remove comma from string
Hi all, I have the requirement where the amount in catalogue item must be in format xx,xxxx.xx .... To route the approval base on the amount, I need to remove the comma. With the script below, it is giving me NaN error. Can anyone help on this? var A...
Resolved! Message "Comment cannot be viewed by Technicians until work begins on the Requested Item"
Getting this message on INC0080649, but there is nothing on the "Related Records" tab. Where is this message coming from and how can I eliminate it? Thank you, Donna Lively
how to change bootstrap css in portal home page
Dear Team, how to change bootstrap css in portal home page. in my portal home page there is one header with light green color, i want to change to white. when clicked in inspect element below details i found : bg-success { background-color: #b5ebd...
Resolved! Pros /Cons of Merge and batch update sets
Pros /Cons of Merge and batch update sets
How to maximize limit of records in lookup selectbox variable
Hi, I am using a lookup select box variable in a catalog item to display User id from user table. I can't use Reference variable instead of lookup select box as User table has display field as "Name" instead of "User id". Also, I can't change the dis...
Cross-scope table access issue like "...has been refused due to the api's cross-scope access policy"
We have created one Scheduled Script in scoped application. When we are trying to update that Scheduled Script from scoped app, then we getting following error. "Write operation against 'sysauto_script' from scope 'x_abc_xyz' has been refused due to...
Resolved! Populating Variables on RITM using Transform Map
I have a requirement to create Requested Items using data in Excel. This file will also contain the variables that are required to create the RITM if created using service catalog. But here the data will be fetched using an excel file. So I want to k...
Resolved! Multiple Form Views in Agent Workspace
Is there a way to setup multiple views for the same table form in agent workspace? We have a mobility team that has certain fields on the RITM form that they need to use and i'm looking to duplicate it for them so they're able to use the new workspac...