we have one field next review date, my requirement is send a notification 1 day prior to that next review date.I wrote the following code to send notification but notification is triggering on current date and time onlyfunction onAfter(current, previ...
I need to add a multi select field(which lists values from a table) to a UI page and based on the values populate list of records. How can I add the multi select?
There is a business rule that prevents two business services from having the same name. However, since the same application service can exist in multiple environments (Dev, QA, Production, etc), this rule causes problems. I would prefer to call my ...
Hi, Recently we've had to change a header menu for some rules on when dropdown items display. Instead of modifying the original I have copied the original and made copies of the anguler templates, associating them with the new header. In the menuTemp...
I am new to servicenow. how I can create report on Incidents opened and resolved per month?? can anyone provide me the solution.??
I have a 'list' type field on the incident table that refers to 'Group' table. I can use this field to add multiple groups at a single time. Now when I trigger an assessment for this, i want that the assessment should be auto received by these groups...
Getting an unusual error. I have several Risk Assessments that are defined and I know work another instance. However in this particular instance when I click on Fill out Risk Assessment in the Change, it gives me an error saying "You are not authoriz...
Hi community, I have one catalog item, made some variables not visible to the end user but the same variables enabled mandatory in RITM level using catalog UI policy (make "Applies only on Requested items" check box to true). I have two Groups of App...
Good morning Community, I have created a record producer in the request table, and I am trying to add a reference field to the sys_user table. When I select "reference" as the type, and go to "type specifications", I am not able to select a t...
Hi, I have a role created years back and it's being used in many places, now I would like to change the role name, will it affect anywhere? Thanks.
This seems like a simple question but I'd like your input. Historically we have used change requests to initiate development work. In that case, the Test Plan field on the Planning tab would direct the change manager to an attachment with the comp...
Hello All, I am trying to add a Submit button in the catalog item. I have added a UI Macro and the button appears to the left top corner. below snapshot for reference: This should appear at the bottom of the request: Below is UI Macro code written:...
Hello Experts, We have requirement to send a document from servicenow to BOX tool. in order to perform REST integration we need endpoint of box tool. when we check in developer.box.com portal some generic APIs are showing for Upload/Download/Create...
I need to set a flag field based on the time that an Incident is raised. I need to compare the current time with specific time, depending on the client. For example, if the Created time is after 18:00 set the flag to TRUE. What would be the syntax ...
I'm importing ServiceNow data into SQL Server to handle a number of management reports that I cannot find a way to do in ServiceNow. When I extract state, impact, urgency and priority I get the numeric values. While I can build the lookup table(s) ...