Hi ,I have a catalog item where we have 2 variablesrequested for (reference field of user table)serial number (reference field of asset table)Based on the selection of 'requested for', i need to get all the assets assigned to him/her in the lookup fi...
Hi ,I ma working on a onChange client script to display error message. Below is my script, when I select the Value '4' and submit the from the from it should display a info message with options 'Yes' and 'No' , when select 'Yes' for should be updat...
Hi ServiceNow Community Developers,Is there a way to populate a list collector variable via business rule when dynamically creating requested items (RITMs). For instance I have the following example that I got from the wiki which I have used to creat...
I am currently on the Helsinki ReleaseCannot understand the purpose of dollar sign and curly braces inside label tag.<label class="control-label" for="inputSuccess">${Location}</label>The full HTML:<form class="form-inline well"> <div class="form-g...
hi Allwhat will happen when we delete ci but not the asset and again discovery gets the ci back?? would that relate to existing asset? or create new assets or just be there without any linkage between both?
I'm currently working in a Geneva instance & am trying to report on Incidents caused by Change requests. For my basic reporting in this category, creating a report based on the Incident table & using the "Caused by Change" field in my criteria usua...
Currently implementing a SAML / ADFS Integration with a client. Very similar settings to the handful I've done in the past. We're receiving the following error on the ADFS side: The Federation Service encountered an error while processing the SAML...
Currently in CMDB, we have CI to user and CI to Group relationship exists.I would like to create CI to location relationship since my CI (particularly services) are mapped to one or more locations. I can create two tables cmdb_rel_loc_type and cmdb_r...
Hi guys,I want to use GlideRecord in ACLs. I know it is possible but is it recommended?I have an 'ABC' table and the records go through an approval workflow. I need to create an ACL that will restrict approvers related to a particular record( to view...
HiI have view rules on change request form likeEmergency View rule: When 'Type' is 'Emergency' (for Emergency type change request).Normal View rule: When 'Type' is 'Normal' (for Normal type change request).I created a view named "Summary View" wi...
On the asset application, what is the meaning of each state and substates when used together.
Hello - I wanted to create a custom string field on the Contract table that would follow a specific syntax...for example, the number of characters in the field should equal 8, and the first two should start with FA, while the remaining six characters...
I technically need quarterly, but since that's not an option, my next best is creating four events, one each quarter, that repeat yearly. But there's no option for yearly!Periodically 365 days would be a fine replacement, but I don't want to have to ...
Incident Metrics - Require a Metric Instance to calculate the duration of a ticket assigned to a particular group irrespective of how many times the ticket was reassigned to the group. The instance should measure the total time duration the ticket wa...
We have an Emergency change workflow that generates approvals. Then an email notification is fired once the approval is created letting the group know an approval has been created. We have an out of the box email template for routine changes, but I'm...
