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Zoom spoke Integration

Hello @all ,We have a requirement to integrate Zoom with ServiceNow, specifically to receive data when a Zoom Workspace is reserved. To achieve this, we explored the Zoom Spoke plugin and successfully authenticated the connection and received respons...

Now Mobile : OnClick backgroung image in homepage not clickable

Hi Community, I am using now mobile app for our client. When we open now mobile app in homepage launcher screen there i have add one UI section for background image. For that i created screen of type media to add image in that ui section. I was able ...

pramodpande by Giga Contributor
  • 304 Views
  • 1 replies
  • 0 helpfuls

Resolved! Create PDF of a change record and attached with same change

Hi All, I need some help, i have one task where i need to create a pdf of a change record and same pdf should be attach with the same change number so client can open the pdf and see the record whatever its mentioned. Thanks,Ram Kumar.

ramkumarjai by Tera Contributor
  • 847 Views
  • 4 replies
  • 0 helpfuls

Resolved! End user unable to see other user details

Hi everyone,I'm encountering an issue with a ServiceNow catalog item, where I'm trying to auto-populate the "Current Manager," "Current Email Address," and "Current Location" fields based on the user selected in the "Contractor" reference field.I've ...

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shaik23 by Tera Expert
  • 905 Views
  • 5 replies
  • 0 helpfuls

Hoe to learn ServiceNow JavaScript

Hi everyone, Pls help me on how to learn JavaScript. what are the best sources and how to practice it. i have recently start learning ServiceNow concepts but my only dilemma is scripting part.

challavenka by Giga Contributor
  • 590 Views
  • 2 replies
  • 2 helpfuls

Passing & for ServiceNow CIS-ITSM certificate

  Total % is more than 70 but result is FAIL Topic Level Scoring:1 - Incident Management: 86%2 - Problem Management: 77%3 - Change Management: 60%4 - Service Portfolio Management: 66%5 - Request Fulfillment: 60%6 - Configuration Management Database: ...

deepak945568 by Tera Contributor
  • 1059 Views
  • 2 replies
  • 0 helpfuls

Sync Attachment between sc_request to sc_task and visa versa

I have a requirement to sync attachment between sc_request and sc_task I tried the below script using business rule while  it is working for sc_task to sc_request but not for sc_request to sc_task. Seeking your assistance.  Table: sys_attachmentwhen ...

JP6 by Tera Contributor
  • 674 Views
  • 1 replies
  • 1 helpfuls

Resolved! Incident, Request, and Change Record Retention

We are currently establishing a record retention schedule for incidents, requests, and changes. ServiceNow appears to default to no record retention. What system property needs to be modified or created to delete incidents, requests, and changes afte...

BenF by Tera Contributor
  • 1207 Views
  • 3 replies
  • 2 helpfuls