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Resolved! Replace global UI Action by new one

Hello, I have created two new UI actions. One should create new button "Save" on incident table, save current record and stay on current record after click on save button. It should replace Update button which redirects to previous page. Problem is t...

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Has anyone integrated Yammer with servicenow?

We use Yammer already for our enterprise social communoty and have it embedded as a webpart in sharepoint - is there a similar capability in snow? Idealy to display all activity related to a ecrtain #hashtag or from a specific group?   Thanks for any...

rodbcn by Kilo Explorer
  • 3367 Views
  • 4 replies
  • 0 helpfuls

Problem Data Lookup Rules

Custom Priority lookup rules for Problem Table on Istanbul did not work despite multiple attempts .I want to set Priority level similar to how Incident Table data look up rule is setThe OOB in Jakarta has the set below.I don't understand how Choice f...

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Joyce W by Giga Expert
  • 2209 Views
  • 3 replies
  • 3 helpfuls

Bundling items/Order guides

Hello experts,I'm a little confused about bundling.I have hardware models setup. If I create a bundle (model category set as bundle), add items to it (ie Surface Pro and a consumable) and publish the bundle, should it not add both items to the cart i...

KB15 by Giga Guru
  • 2612 Views
  • 3 replies
  • 0 helpfuls

gsft submit()

Hi,   what is gsft submit() function and it's purpose??   Regards,Abhijeet Bangera www.dxsherpa.com

Abhijeet14 by Mega Expert
  • 9859 Views
  • 3 replies
  • 6 helpfuls

How to add 'Impacted Services/CIs' to an email notification

Hi Everyone, I'm in a change record, using a quick message email template which has multiple variables defined within the body of the message in order to draw data straight out of the populated change record (ie: ${short_description}, ${start_date}, ...

AlanKT by Kilo Contributor
  • 1316 Views
  • 2 replies
  • 0 helpfuls

Resolved! Understanding Audit History and how it works

I've recently enabled the audit history on a table and have been pulling reports.   What I'm not understanding is that I have multiple records that are not showing in an appropriate time frame.   For example, an incident was closed on 4/15/15 but the...

Catalog item variable permissions question

Hi all, I'm creating Catalog Item where one of the variables I use is needed to collect PII information (SSN). I want this variable to be visible only to certain fulfiller group member (with 'pii_access' role) , so I took advantage "Read Roles" field...

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