ITSM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! What is the best way to validate a date field?

We have a custom date field where we do not want anyone to specify a date at the end of the month - day 29, 30, and 31. I tried a business rule and an "on change" client script, but i guess my coding wasn't good enough. Can anyone help?   Thanks! Tyl...

Resolved! Auto-populate Company and Contract when creating incident

Hello, Most of our incidents are opened using SolarWinds integration. We are assigning CI to each Incident and we want to auto-populate CIs Company and Contract fields in the Incident form. I am thinking about Business rule but is it the best way to ...

SLA warning notification

New to SLA. How can I configure SLA warning notifications for a certain percentage 60, 80 etc? Please help, new to this module.

Khanna Ji by Tera Guru
  • 4941 Views
  • 5 replies
  • 0 helpfuls

How to hide 'Exists in categories'?

Is there a way to hide the below link in Service Catalog. I want that to be hidden for end users. If not possible for specific users, it is fine if we hide for all users also. Regards Dinesh

find_real_file.png

service portal background image does not fit to total page

Hello portal designers,I am successful in placing search box with multiple images sliding in background. however, their is a small empty space sits between these images as you see below. Also it gives the look that the image does not fit screen which...

find_real_file.png find_real_file.png
Naresh27 by Tera Guru
  • 5794 Views
  • 2 replies
  • 0 helpfuls

Using Journal fields and journal input

I am using the ServiceNow business edition and trying to create a new application.  Steps done to date:  1, Create a new table by extending the TASK table2. Personalized the form layout to have different sections that are displayed as tabs3. In one o...

Spaces between checkbox variables

Hi Folks,I have noticed that when you put fields in between check boxes and hide them using a policy it does not render the same look as compared to check boxes without fields in between them.The image below have fields inserted in between each check...

find_real_file.png find_real_file.png

Resolved! Regarding Background Script

Hello, I am writing a Background script but while running, it is showing as Not authorized. what should I do?

akshayjain by Tera Expert
  • 1837 Views
  • 2 replies
  • 3 helpfuls

How to edit Standard Change Templates?

Hi Guys, I am unable to edit standard change templates directly. I tried tweaking the ACL's on the below tables to no available? - std_change_template - std_change_record_producer Any idea how I can edit the records without going the edition process ...

find_real_file.png
Mussie by ServiceNow Employee
  • 7165 Views
  • 11 replies
  • 2 helpfuls

fx_currency_instance

For every currency field in any of the servicenow tables (like alm_asset.cost or pm_project.budget_cost) if multiple currency model is implemented, then we can get the local & global currency values and currency codes from fx_currency_instance table....

saif4 by Kilo Contributor
  • 2286 Views
  • 1 replies
  • 0 helpfuls