Data sources 102
Which is used as data source for importing into service now ? DataHub or network server ?
Forum Posts
Resolved! Client script to pull in users assigned assets
Hi, I am creating a new portal form for line managers to report that their employee who has left the company will be returning their equipment, so the desktop team can arrange for the equipment (laptop etc) can be returned. On the form I want to pul...
Resolved! need to dispaly pop up when firstname and lastname and email id exist in the user table.
Hello Everyone, Could anyone please help me on this. I have three variables(first name, last name and email id) in a catalog item to create new user. If some one will enter first name and last name in the variables if first name+ last name is exist i...
Alert message not working in Workspace client script within UI action
I tried to use the below script in the workspace client script within the UI action. The expectation of the script is to check whether there are any child incidents available for the incident record. If it contains any(active/inactive) child inciden...
count of list visiblity location chnage
Hi Everyone, Here i have attached one Screen shot . In that i want to change the location of the count of list visibility. I want to visible on right side top corner means below image location for this i want the solution. can any one provid...
configuration item
Filter Retired Configuration Items from IncidentAlready there is an existing reference qualifier with script include then how to do modification
Resolved! How to increase input variables count for action in flow designer?
Hi all, I had a requirement where I need to pass more than 20 input variables in a custom action which is not allowing me to pass inputs after 20 input variables. Could you please suggest the possibilities to achieve this requirement. Thanks,Nithya.
End user is not able to download attachments from a catalog item.
Hi , We have a few catalog items on which we have attachments like ppt, excel.We moved all these items to test environment with update sets.Attachments were also present on the items after movement. When we moved these items to test environment ,end ...
how to hide 'Actions and Selected rows'
Hi,I have a requirement to hide 'Actions and Selected rows' on the change list view for ITIL users.None of the users should be able to see this except Admin users. Please tell me how to achieve this functionality.Thanks!Raj
Resolved! UI action Condition
Hi Team, I want to put a condition on Cancel Request UI Action, this button should only be available/visible on RITMs whose Item belongs to the Service Catalog. How write a condition on this Requirement. Regards,Abhilasha G T
Configuration item
Already there is an existing reference qualifier with script include then how to do modification
Using Business Rule
How to write the BR for this query? For Normal/Emergency changes I want approvers not to be the person who raised the change or is assigned theTo prevent self approvals "marking their own homework"..
Modifying Work Notes to Reflect Accurate Assignment Process in Incident using AWA feature
Hello Community,I’m seeking guidance on an issue related to incident assignment in ServiceNow using the Advanced Work Assignment (AWA) feature. Currently, when an incident is assigned to a user via AWA, a message is appended to the work notes suggest...
🚀 ServiceNow Yokohama Update: Standard Change Proposal Now Uses Flow Designer!
In previous ServiceNow versions, the Standard Change Proposal process was managed using Workflows. However, with the latest Yokohama release, this process has been modernised and is now powered by Flow Designer! What's the Impac...
Resolved! AWA
Hi Experts,We are trying to implement Advanced work assignment for HR agent workspace and I need to do a POC.Where should I start.What are the use cases for this AWA concept.What are things that should be noted while we implement thisPlease guide me ...
